Door Attendant
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Key skills for this role
About the Role
The Meydan Hotel in Dubai is seeking a Door Attendant to warmly greet guests, assist with luggage, and provide a welcoming environment. The role requires excellent customer service, 2 years of experience in a similar position in a five-star hotel, and strong communication skills.
Key Skills for This Role
Responsibilities
- Greet guests, visitors and residents with a friendly and professional manner
- Open and close the Hotel doors upon arrival and departure
- Assist guests with loading and unloading luggage
- Provide directions and general information to guests
- Monitor the Hotel entrance area to ensure safety and security
- Coordinate with Concierge and reception when necessary
- Maintain cleanliness and organization of the main Hotel lobby
Requirements
- Completed Secondary School education
- 2 years in similar position in a five star hotel
- Basic computer knowledge
- Strong orientation towards customer service
- Excellent spoken and written English
Full Job Posting
Job Summary
- The Door Attendant is responsible for ensuring that all guests are warmly greeted according to the Hotel standards and assist with luggage. This includes assisting guests with loading and unloading luggage, opening the car door, hotel door, escorting them to the reception desk and introducing them t
Key Responsibilities
- Greet guests, visitors and residents with a friendly and professional manner.
- Open and close the Hotel doors upon arrival and departure.
- Maintains a high level of knowledge about Meydan Hotel facilities and services as well as Dubai and other Meydan properties.
- Open and close the car/taxi doors for guests upon arrival and departure.
- Communicate with guests effectively and respond in a timely manner.
- Work in a team, caring about other team members and different nationalities.
- Assist guests with directions and general information.
- Welcome guests and assist with baggage, packages, briefcases etc.
- Establish a good rapport with guests.
- Monitor the Hotel entrance area to ensure safety and security.
- Assist guests with luggage or packing if required.
- Organize taxis or Hotel transportation if requested.
Skills, Experience & Educational Requirements
- Completed Secondary School education
- 2 years in similar position in a five star hotel.
- Basic computer knowledge.
- Strong orientation towards customer service
- Highly organized and proactive and able to meet deadlines in a fast paced environment
- Initiative and Commitment to Achieve
- Effective Communication
- Attention to detail
- Problem solving and decision making
- Customer focused
- Teamwork
- Interpersonal skills
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