Door Ambassador (Doorman) - (Spanish/Italian/Russian Speaker)
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Key skills for this role
About the Role
W Hotels is hiring a Door Ambassador (Doorman) who speaks Spanish, Italian, or Russian to create memorable first and last impressions for guests. The role involves guiding guests through arrival and departure, handling operational needs, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Create a memorable first impression when guests arrive and a positive departure experience
- Deliver a wide range of services that guide guests through their arrival and departure experiences
- Process operational needs, address guest requests, complete reports, and share highlights of the local area
- Create a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure professional uniform, personal appearance, and communications
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for an extended time
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance
- Fluency in Spanish, Italian, or Russian
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable.
- Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
- They are empowered to move about their space and do what needs to be done.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Position Summary (continued)
- Processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area.
- Creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional uniform, personal appearance, and communications.
- Standing, sitting, or walking for an extended time and moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.
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