Door Ambassador (Doorman)
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Key skills for this role
About the Role
W Hotels is hiring a Door Ambassador (Doorman) to create memorable first and last impressions for guests. The role involves delivering guest services, processing operational needs, and ensuring professional interactions.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services that guide guests through their arrival and departure experiences
- Process operational needs, address guest requests, complete reports, and share highlights of the local area
- Maintain a safe workplace, follow company policies, and uphold quality standards
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Full Job Posting
Position Summary
- First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable.
- Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences.
Key Responsibilities
- Process operational needs, address guest requests, complete reports, or share highlights of the local area.
- Create a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Stand, sit, or walk for an extended time; move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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