Director, Specialist Sales - SME
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Key skills for this role
About the Role
Mastercard is seeking a commercially driven Director, SME Sales Specialist based in Dubai to drive SME growth and activation across the East Arabia region. The role involves sales execution, ecosystem development, and commercialization, converting strategic partnerships into measurable business outcomes.
Key Skills for This Role
Responsibilities
- Own and execute a revenue driven SME sales and activation strategy focused on emerging SME payment flows and partner led distribution models
- Drive activation, card issuance, usage growth, and revenue realization across SME programs in the UAE
- Identify, prioritize, and convert high potential opportunities across banks, fintechs, marketplaces, telcos, trade, logistics, and embedded ecosystem partners
- Expand SME distribution through strategic partnerships, channel partners, and embedded payment flows
- Build and manage a structured, data driven activation pipeline focused on commercial impact and strategic relevance
- Translate unmet SME needs into scalable, activation ready commercial solutions
- Collaborate with Account Management, Business Development, and Product teams to develop business cases, go to market strategies, and solution design
- Ensure successful execution of partnerships from deal stage through activation, onboarding, and scale
- Monitor industry trends, competitive dynamics, and regulatory developments to identify growth opportunities
- Represent Mastercard in UAE industry forums, client engagements, and ecosystem partnerships
Requirements
- Proven experience in sales, business development, or partnerships with strong delivery of revenue growth and pipeline management
- Strong track record of achievement in sales roles, including lead generation, deal negotiation, activation, and revenue delivery
- Experience engaging both commercial and technical stakeholders to drive solution development and adoption
- Deep understanding of payments, financial services, and digital distribution models
- Strong relationship management, influencing, collaboration, and communication skills across senior stakeholders
- Ability to operate independently, manage multiple priorities, and deliver in fast paced, matrixed global environments
- Strong analytical thinking with ability to structure business cases, narratives, and executive presentations
- Bachelor’s degree or equivalent required
Full Job Posting
About Mastercard & The Role
- Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries.
- Micro, Small, and Medium Enterprises (SMEs) are a critical engine of economic development in the UAE and globally.
- Mastercard is seeking a commercially driven Director, SME Sales Specialist based in Dubai to drive SME growth and activation across the East Arabia region.
- This role sits at the intersection of sales execution, ecosystem development, and commercialization.
Key Responsibilities
- Own and execute a revenue driven SME sales and activation strategy focused on emerging SME payment flows and partner led distribution models.
- Drive activation, card issuance, usage growth, and revenue realization across SME programs in the UAE.
- Identify, prioritize, and convert high potential opportunities across banks, fintechs, marketplaces, telcos, trade, logistics, and embedded ecosystem partners.
- Expand SME distribution through strategic partnerships, channel partners, and embedded payment flows.
- Build and manage a structured, data driven activation pipeline focused on commercial impact and strategic relevance.
- Translate unmet SME needs into scalable, activation ready commercial solutions.
- Collaborate with Account Management, Business Development, and Product teams to develop business cases, go to market strategies, and solution design.
- Ensure successful execution of partnerships from deal stage through activation, onboarding, and scale.
- Monitor industry trends, competitive dynamics, and regulatory developments to identify growth opportunities.
- Represent Mastercard in UAE industry forums, client engagements, and ecosystem partnerships.
- Partner with Customer Solutions Center and Product teams to support solution implementation and post launch optimization.
- Develop activation playbooks, sales materials, workshops, and structured narratives to support SME commercialization.
All About You
- Proven experience in sales, business development, or partnerships with strong delivery of revenue growth and pipeline management.
- Strong track record of achievement in sales roles, including lead generation, deal negotiation, activation, and revenue delivery.
- Experience engaging both commercial and technical stakeholders to drive solution development and adoption.
- Deep understanding of payments, financial services, and digital distribution models, including industry trends and competitive dynamics.
- Strong relationship management, influencing, collaboration, and communication skills across senior stakeholders.
- Ability to operate independently, manage multiple priorities, and deliver in fast paced, matrixed global environments.
- Self starter with strong execution discipline and ability to work with minimal guidance.
- Strong analytical thinking with ability to structure business cases, narratives, and executive presentations.
- Ability to work effectively in high growth, complex, and evolving environments.
- Bachelor’s degree or equivalent required.
- Experience in SME banking, SME payments, fintech, or consulting is highly desirable.
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