teamtailor
Director - Solution Architect
GMG
Gurugram, IND
Full-time
Senior · 16+ years experience
Onsite
Discovered 3 weeks ago
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Responsibilities
- AI & Automation Leadership
- Architect AI/ML-driven solutions (predictive analytics, personalized recommendations, demand forecasting, chatbots, computer vision for retail).
- Design hyper automation strategies (RPA, process mining, workflow automation) to optimize retail operations (supply chain, inventory, customer service).
- Identify opportunities for generative AI (GenAI) applications in retail (dynamic pricing, content generation, virtual shopping assistants).
Technology Portfolio Rationalization & Roadmaps
• Conduct current-state assessments of retail tech stack (eCommerce, POS, ERP, CRM) and define modernization paths.
• Develop 3–5-year technology roadmaps aligned with business growth, balancing innovation with cost efficiency.
• Lead legacy system sunsetting, cloud migration, and consolidation initiatives to reduce complexity.
Investment Strategy & Business Case Development
• Clearly articulate a point of view on new technology investments (e.g., AI platforms, composable commerce, edge computing).
• Build ROI-driven business cases for tech initiatives, partnering with Finance and Product teams.
• Evaluate build-vs-buy-vs-partner decisions for retail solutions.
Risk Management & Governance
• Proactively identify technical, security, and compliance risks in retail systems (PCI, GDPR, AI ethics).
• Define architectural guardrails to ensure scalability, resilience, and regulatory adherence.
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