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Director of Food and Beverage

Mandarin Oriental Hotel Group
Dubai, UAE
Full Time
Director
Onsite
2 weeks ago
Food and Beverage OperationsFinancial ManagementLeadershipQuality AssuranceMarketingTeam Development
Free

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About the job

  • Based at the Mandarin Oriental Downtown, Dubai within the Hotel Leadership Team in Dubai, the Director of RB&E is responsible for all operational and administrative aspects of the RB&E division including budgeting, maintenance of quality standards, training and reviews of colleagues.

As a Director of RB&E, you will be responsible for the following duties:

  • Oversee RB&E employees, facilities, and financial performance to maximise profitability, ensure cost efficiency, and maintain high operational standards through daily inspections of front and back of house areas.
  • Continuously monitor and analyse service quality, guest satisfaction, financial results, marketing effectiveness, hygiene, and quality benchmarks (e.g., LQE, MOQA) to drive improvement.
  • Supervise food and beverage preparation, presentation, and service to maintain exceptional quality, while analysing sales mix, pricing, and cost control to optimise performance.
  • Lead promotional, marketing, and social media initiatives in collaboration with Sales and PR, while tracking competitor and market trends to enhance brand positioning and revenue.
  • Manage team performance through leadership, recruitment, training, coaching, and engagement, while conducting regular meetings to review operations, financials, productivity, and development plans.
  • Ensure compliance with safety, food regulations, and hotel policies, oversee financial planning (budgeting, forecasting, CAPEX), maintain operational systems, and drive continuous improvement across all RB&E operations.

As a Director of RB&E, we expect from you:

  • Bachelor’s degree or Higher National Diploma in Hospitality, Hotel, or Business Management, with extensive luxury hotel experience.
  • Minimum 10 years in 5 star hospitality, including at least 6 years in Food & Beverage leadership roles, ideally as Director of F&B in high volume operations.
  • International exposure across multiple regions (Asia, Europe, North America, preferably the Middle East), with pre opening or renovation experience advantageous.
  • Strong operational capability to manage all RB&E functions, meet financial targets, control costs, and adhere to brand standards.
  • Proven leadership, communication, and interpersonal skills, with the ability to develop teams, handle guest queries effectively, and adapt to pressure and diverse situations.
  • High professional standards including excellent grooming, fluency in English, flexibility, and the ability to work both independently and collaboratively.

Our commitment to you

  • Learning & Development: unique learning and development programmes for various stages in your career.
  • MOstay: complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Health & Colleague Wellness: a variety of health benefits and wellness programmes.
  • Colleague Comfort and Convenience: comfortable accommodation, duty transportation, and duty meals.
  • Competitive Salary and Benefits: competitive salary and attractive benefits package aligned with UAE industry standards.

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