Director of Food and Beverage
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Key skills for this role
About the Role
Mandarin Oriental Downtown, Dubai seeks a Director of Restaurants, Bars & Experiences to oversee all operational and administrative aspects of the RB&E division. The role involves managing employees, facilities, financial performance, and maintaining quality standards.
Key Skills for This Role
Responsibilities
- Oversee RB&E employees, facilities, and financial performance to maximise profitability, ensure cost efficiency, and maintain high operational standards.
- Continuously monitor and analyse service quality, guest satisfaction, financial results, marketing effectiveness, hygiene, and quality benchmarks to drive improvement.
- Supervise food and beverage preparation, presentation, and service to maintain exceptional quality, while analysing sales mix, pricing, and cost control.
- Lead promotional, marketing, and social media initiatives in collaboration with Sales and PR, while tracking competitor and market trends.
- Manage team performance through leadership, recruitment, training, coaching, and engagement.
- Ensure compliance with safety, food regulations, and hotel policies, oversee financial planning, and drive continuous improvement.
Requirements
- Bachelor’s degree or Higher National Diploma in Hospitality, Hotel, or Business Management
- Minimum 10 years in 5 star hospitality, including at least 6 years in Food & Beverage leadership roles, ideally as Director of F&B in high volume operations
- International exposure across multiple regions (Asia, Europe, North America, preferably the Middle East)
- Strong operational capability to manage all RB&E functions, meet financial targets, control costs, and adhere to brand standards
- Proven leadership, communication, and interpersonal skills
- Fluency in English
Full Job Posting
About the job
- Based at the Mandarin Oriental Downtown, Dubai within the Hotel Leadership Team in Dubai, the Director of RB&E is responsible for all operational and administrative aspects of the RB&E division including budgeting, maintenance of quality standards, training and reviews of colleagues.
As a Director of RB&E, you will be responsible for the following duties:
- Oversee RB&E employees, facilities, and financial performance to maximise profitability, ensure cost efficiency, and maintain high operational standards through daily inspections of front and back of house areas.
- Continuously monitor and analyse service quality, guest satisfaction, financial results, marketing effectiveness, hygiene, and quality benchmarks (e.g., LQE, MOQA) to drive improvement.
- Supervise food and beverage preparation, presentation, and service to maintain exceptional quality, while analysing sales mix, pricing, and cost control to optimise performance.
- Lead promotional, marketing, and social media initiatives in collaboration with Sales and PR, while tracking competitor and market trends to enhance brand positioning and revenue.
- Manage team performance through leadership, recruitment, training, coaching, and engagement, while conducting regular meetings to review operations, financials, productivity, and development plans.
- Ensure compliance with safety, food regulations, and hotel policies, oversee financial planning (budgeting, forecasting, CAPEX), maintain operational systems, and drive continuous improvement across all RB&E operations.
As a Director of RB&E, we expect from you:
- Bachelor’s degree or Higher National Diploma in Hospitality, Hotel, or Business Management, with extensive luxury hotel experience.
- Minimum 10 years in 5 star hospitality, including at least 6 years in Food & Beverage leadership roles, ideally as Director of F&B in high volume operations.
- International exposure across multiple regions (Asia, Europe, North America, preferably the Middle East), with pre opening or renovation experience advantageous.
- Strong operational capability to manage all RB&E functions, meet financial targets, control costs, and adhere to brand standards.
- Proven leadership, communication, and interpersonal skills, with the ability to develop teams, handle guest queries effectively, and adapt to pressure and diverse situations.
- High professional standards including excellent grooming, fluency in English, flexibility, and the ability to work both independently and collaboratively.
Our commitment to you
- Learning & Development: unique learning and development programmes for various stages in your career.
- MOstay: complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Health & Colleague Wellness: a variety of health benefits and wellness programmes.
- Colleague Comfort and Convenience: comfortable accommodation, duty transportation, and duty meals.
- Competitive Salary and Benefits: competitive salary and attractive benefits package aligned with UAE industry standards.
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