Director of Event Operations
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Key skills for this role
About the Role
A confidential employer seeks an Executive Director of Event Operations to lead strategy, planning, and execution of a portfolio of events. This senior leadership role requires 10+ years in event operations with 5+ years in senior leadership.
Key Skills for This Role
Responsibilities
- Set the operational vision and standards for the entire event portfolio
- Build, lead, mentor, and scale the event operations team
- Own end to end planning and execution for events annually
- Establish and enforce standardized processes, playbooks, timelines, and quality controls
- Own the event operations budget, driving cost efficiency without compromising quality
- Negotiate and manage contracts with venues, vendors, production partners, and suppliers
Requirements
- 10+ years in event operations, production, or experiential management
- 5+ years in senior leadership
- Proven track record delivering large scale, complex events on time and on budget
- Strong people leadership experience building and managing teams
- Excellent budgeting, negotiation, and vendor management skills
- Degree in hospitality, business, marketing, or related field preferred
Full Job Posting
About the Company
- A confidential employer is seeking an experienced Executive Director of Event Operations to lead the strategy, planning, and flawless execution of its event portfolio.
About the Role
- This is a senior leadership role accountable for operational excellence across the full event lifecycle — from concept and budgeting through onsite delivery and post event analysis.
Responsibilities
- Set the operational vision and standards for the entire event portfolio, aligning execution with broader business and brand goals.
- Build, lead, mentor, and scale the event operations team, setting clear goals and accountability.
- Partner with senior leadership, marketing, sales, and finance to translate strategic priorities into deliverable event plans.
- Own end to end planning and execution for [number/scale] of events annually, from large scale flagships to smaller activations.
- Establish and enforce standardized processes, playbooks, timelines, and quality controls across all events.
- Direct onsite operations including logistics, production, staffing, registration, security, and contingency planning.
- Own the event operations budget, driving cost efficiency without compromising quality; report on P&L performance.
- Negotiate and manage contracts with venues, vendors, production partners, and suppliers.
- Define success metrics and KPIs; lead post event reviews and apply learnings to improve future delivery.
- Stay ahead of industry trends, technology, and best practices in event operations and attendee experience.
Qualifications
- [10+] years in event operations, production, or experiential management, including [5+] years in senior leadership.
- Proven track record delivering large scale, complex events on time and on budget.
- Strong people leadership experience building and managing teams.
- Excellent budgeting, negotiation, and vendor management skills.
- Exceptional organizational skills with the ability to manage multiple high stakes priorities simultaneously.
- Calm, decisive judgment under pressure and in fast moving onsite environments.
- Experience in a relevant industry or event category (preferred).
- Familiarity with event management and production platforms (preferred).
- Degree in hospitality, business, marketing, or a related field (preferred).
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