Director - F&B Revenue & Reservations - Jumeirah
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Key skills for this role
About the Role
Jumeirah seeks a Director of F&B Revenue & Reservations to own the commercial performance of signature restaurants. The role involves optimizing reservation systems, crafting booking strategies, and leveraging guest data to drive revenue and loyalty.
Key Skills for This Role
Responsibilities
- Own the commercial performance of every seat across Jumeirah’s Signature Restaurants, ensuring demand is seamlessly translated into occupancy, revenue and a refined, high value guest flow
- Elevate reservation systems into precision driven commercial instruments, curating access, pacing and availability to optimise covers while preserving exclusivity
- Anticipate and interpret the cadence of demand across each restaurant, working with culinary and front of house leadership to unlock revenue opportunities
- Craft bespoke booking strategies that reflect the identity of each Signature Restaurant, balancing commercial ambition with service excellence
- Ensure every demand touchpoint, from brand campaigns to client relationships, is converted into confirmed, high quality reservations
- Leverage guest data and CRM platforms to deliver highly personalised dining experiences, driving repeat patronage and strengthening loyalty
Requirements
- 10 years’ experience in revenue management, reservations or commercial analytics within luxury hospitality or premium F&B
- Minimum 3–5 years managing multi outlet or high volume F&B operations
- Strong expertise in reservation platforms across multiple venues
- Proven track record improving occupancy, conversion and booking efficiency at scale
- Highly analytical with strong commercial judgement in fast paced, guest centric environments
Full Job Posting
About the Job
- An exciting opportunity has arisen for a Director of F&B Revenue & Reservations to join Jumeirah.
- The main duties and responsibilities of this role include owning the commercial performance of every seat across Jumeirah’s Signature Restaurants, ensuring demand is seamlessly translated into occupancy, revenue and a refined, high value guest flow.
Key Responsibilities
- Own the commercial performance of every seat across Jumeirah’s Signature Restaurants, ensuring demand is seamlessly translated into occupancy, revenue and a refined, high value guest flow.
- Elevate reservation systems into precision driven commercial instruments, curating access, pacing and availability to optimise covers while preserving the exclusivity and rhythm of each dining experience.
- Anticipate and interpret the cadence of demand across each restaurant, working in close partnership with culinary and front of house leadership to unlock revenue opportunities in real time.
- Craft bespoke booking strategies that reflect the identity of each Signature Restaurant, balancing commercial ambition with service excellence to protect both revenue integrity and guest experience.
- Ensure every demand touchpoint, from brand campaigns to client relationships, is converted into confirmed, high quality reservations, reinforcing positioning and sustained performance.
- Leverage guest data and CRM platforms to deliver highly personalised dining experiences, driving repeat patronage, strengthening loyalty and elevating long term guest engagement.
About You
- 10 years’ experience in revenue management, reservations or commercial analytics within luxury hospitality or premium F&B.
- Minimum 3–5 years managing multi outlet or high volume F&B operations.
- Strong expertise in reservation platforms across multiple venues.
- Proven track record improving occupancy, conversion and booking efficiency at scale.
- Highly analytical with strong commercial judgement in fast paced, guest centric environments.
About the Benefits
- Supportive and inclusive work environment.
- Access to Learning & Development programmes and clear career pathways.
- Opportunities for internal mobility within our global network.
- Colleague discounts on food, beverage, and hotel stays worldwide.
- Comprehensive healthcare and life insurance coverage.
- Paid annual leave entitlement.
- Incentive programmes aligned with leadership performance.
- Competitive tax free salary paid in UAE Dirhams (AED).
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