DIRECTOR, DATA AND TECHNOLOGY SERVICES

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

• This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

Position Overview

Essential Duties

• Provide strategic leadership across Data Management, Data Extraction, Data Conversion, Internal Tools Development, and Technology Enablement functions.
• Develop and execute multi-year roadmaps for enterprise data services, internal applications, automation, analytics enablement, and technology modernization.
• Partner with executive, operational, clinical, and technology leaders to identify emerging business needs and translate them into scalable technology and data strategies.
• Anticipate future organizational demands, operational risks, technology shifts, and capability gaps, developing plans to address them before they impact business performance.
• Establish governance processes for demand management, portfolio planning, prioritization, resource allocation, and investment decisions.
• Build organizational capability by developing managers and technical leaders who demonstrate ownership, accountability, innovation, and strategic thinking.
• Drive modernization of technologies, processes, operating models, and service delivery approaches to improve scalability, reliability, efficiency, and member value.
• Provide executive oversight of enterprise data platforms, reporting services, ETL/ELT and integration services, data conversion operations, data extraction services, internal application development, and automation capabilities.
• Establish and monitor performance measures focused on business outcomes, service value, operational maturity, customer satisfaction, and risk reduction.
• Lead cross-functional planning and decision-making to align investments, resolve competing priorities, and advance enterprise objectives.
• Develop and manage budgets, vendor relationships, technology investments, software licensing, and contracts aligned with long-term organizational strategy.
• Foster a culture of strategic thinking, accountability, collaboration, innovation, and continuous improvement across Data and Technology Services
• Bachelor's degree in information technology, Computer Science, Business Administration, or related field, or equivalent experience preferred - candidates with a bachelor's degree or higher will be given priority.
• Ten or more years of progressive leadership experience across technology services, development, analytics, data services, or enterprise systems IS REQUIRED. (Managing director reports (Project/Program or team lead management in not applicable).
• Five or more years leading managers and multi-functional technology organizations required
• Experience overseeing data platforms, application development, analytics, reporting services, technology operations, or related functions.
• Demonstrated success driving organizational transformation, service modernization, operational excellence, and strategic change.
• Experience developing technology roadmaps, organizational strategies, and investment plans.
• Experience managing budgets, vendors, contracts, software licensing, and technology investments.
• Strong executive communication, stakeholder management, business partnership, and strategic planning skills.
• Experience in healthcare, healthcare technology, or Epic-related environments preferred; experience in another large scale EHR systems will be considered.

Base Pay Overview

Physical Requirements/Work Environment

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for go-live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements

• OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
• Work from home requirements are:
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be up to 15% nationally for on-site Go Live support based on business requirements for OCHIN
• We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

COVID-19 Vaccination Requirement

• To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities