COMMUNITY & PROGRAMMING COORDINATOR

Essential Functions

Required Qualifications

• Demonstrated experience coordinating multiple workstreams, requests, timelines, and stakeholders, with the ability to maintain strong attention to detail and follow-through.
• Strong written communication skills, including the ability to draft, edit, and translate information into clear, accurate, member-centered content, platform guidance, announcements, and engagement materials.
• Ability to translate OCHIN technical software solution information into clear value for different member groups
• Demonstrated ability to support community management, content coordination, knowledge sharing, or digital engagement activities.
• Comfort using Microsoft 365 tools, SharePoint or similar content platforms, collaboration tools, and basic reporting or tracking systems.
• Ability to gather, organize, analyze, and summarize platform, engagement, and operational data to identify trends, inform decisions, and support functional excellence.
• Ability to apply established standards, workflows, and governance processes to support quality, consistency, and compliance in member-facing environments.

Preferred Qualifications

• Experience supporting member, customer, user, or community engagement programs.
• Experience with SharePoint, community platforms, intranet/portal management, or content governance processes.
• Familiarity with health care, health information technology, nonprofit membership organizations, or safety-net provider environments.

Physical Requirements/Work Environment

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

Historical Job Titles Included in this Position

Work Location and Travel Requirements

• OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
• Work from home requirements are:
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN
• We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement
• To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Base Pay Overview