Deputy Store Director
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Key skills for this role
About the Role
Louis Vuitton seeks a Deputy Store Director to lead and develop a universe within the store, driving team performance, client experience, and business results. The role involves coaching managers, building client relationships, and ensuring operational excellence.
Key Skills for This Role
Responsibilities
- Lead, coach, and develop managers and advisors within the universe
- Drive the performance of the universe through strong commercial and strategic understanding
- Support teams in building long term client relationships using clienteling tools
- Act as a role model on the sales floor, supporting selling, cross selling, and client repurchase
- Ensure policies, procedures, and brand standards are consistently applied
- Be accountable for inventory management within the universe
Requirements
- Solid experience in luxury retail, with team leadership responsibilities
- Strong commercial mindset and client orientation
- Proven ability to develop people and drive performance
- Strong communication and influencing skills
Full Job Posting
About the Job
- Lead and develop a universe or department within the store, driving team performance, client experience, and business results. The Deputy Store Manager supports the Store Manager in building high performing teams, securing succession, and delivering consistent excellence aligned with the Louis Vuitt
Job Responsibilities
- Lead, coach, and develop managers and advisors within the universe.
- Identify, recruit, and develop talents in partnership with Store Management.
- Set clear individual and team objectives and manage performance proactively.
- Foster a positive, collaborative, and high performance team environment.
- Drive the performance of the universe through strong commercial and strategic understanding.
- Support teams in building long term client relationships using clienteling tools.
- Ensure a strong client centric mindset and service excellence at all times.
- Define and implement action plans to maximize product performance and sales.
- Act as a role model on the sales floor, supporting selling, cross selling, and client repurchase.
- Build and maintain a personal client portfolio.
- Ensure optimal floor coverage and service standards through visible leadership.
- Provide ongoing feedback and coach managers to develop their own teams.
Profile
- Solid experience in luxury retail, with team leadership responsibilities.
- Strong commercial mindset and client orientation.
- Proven ability to develop people and drive performance.
- Strong communication and influencing skills.
- Comfortable acting as a senior leader within the store.
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