Deployment Strategist
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Key skills for this role
About the Role
As a Forward Deployed Engineer Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI techno.
Key Skills for This Role
Responsibilities
- Meet with strategic customers to understand their critical audio and voice AI needs
- Identify relevant use cases and implement voice and audio AI technology into innovative solutions
- Design and architect bespoke integrations for customers
- Guide customers on best practices for implementing voice and audio AI models
- Present results and proposals to audiences ranging from technical teams to C suite executives
- Collaborate with Research and Product teams to incorporate field insights into software products
- Build and deliver compelling demos of voice and audio AI technology
- Scope out potential applications in new industries and expand AI solutions globally
- Take full ownership of end to end execution of major projects for strategic partners
- Collaborate daily with customers' engineering and executive teams
Requirements
- Experience working with customers in a technical capacity
- Basic proficiency in Python and understanding of API integration
- Excellent communication and problem solving skills
- Proven track record of taking ownership of complex projects and delivering results
- Adaptability to work across different customer environments and technical use cases
- Technical aptitude to quickly understand voice and audio AI models
Full Job Posting
Role Overview
- As a Forward Deployed Engineer Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face.
- Your mission is to synthesize disconnected streams of thought into a cohesive understanding of the most important problem, data meaning, product needs, user motivations, and potential impact.
Key Responsibilities
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end to end execution of major projects for our most strategic partners, working hands on to deliver high impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
Requirements
- Experience working with customers in a technical capacity. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- A proven track record of taking ownership of complex projects and delivering results.
- Adaptability to work across different customer environments and technical use cases.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
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