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Customer Relationship Management Specialist
Grovy Developers
Dubai, UAE
Full-time
Entry
Onsite
AED 700/month
Discovered 1 weeks ago
Customer relationship managementCRM platform usageCustomer lifecycle managementDatabase maintenanceCustomer engagement and retentionData analysis and reporting
Free
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Customer relationship managementCRM platform usageCustomer lifecycle management
Role Overview
The Customer Relationship Management Specialist manages and optimizes customer interactions across the buyer journey.
The role oversees CRM systems, maintains accurate customer data, and tracks engagement and conversion metrics.
The specialist coordinates with sales, marketing, and project teams on customer touchpoint strategies, lead follow-up, and post-sales communication.
The position is full-time and on-site in Dubai, United Arab Emirates.
Key Skills for This Role
Customer relationship managementCRM platform usageCustomer lifecycle managementDatabase maintenanceCustomer engagement and retentionData analysis and reporting
Full Job Posting
Company Description
Grovy Developers is a UAE real estate company focused on project delivery, customer trust, and measurable investor returns.
The company develops projects in locations including Jumeirah Village Circle, Dubai Islands, and Dubailand.
Role Description
The Customer Relationship Management Specialist manages and optimizes customer interactions across the buyer journey.
The role oversees CRM systems, maintains accurate customer data, and tracks engagement and conversion metrics.
The specialist coordinates with sales, marketing, and project teams on customer touchpoint strategies, lead follow-up, and post-sales communication.
The position is full-time and on-site in Dubai, United Arab Emirates.
Daily Responsibilities
- Respond to customer inquiries and support professional client-facing communication.
- Prepare reports and dashboards on customer behavior.
- Identify opportunities to improve customer experience, engagement, and retention.
- Support initiatives that strengthen the company's reputation for transparency and quality.
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