Customer Relationship Coordinator
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Key skills for this role
About the Role
JAMS HR Solutions is hiring a Customer Relationship Coordinator to support daily operations, handle administrative tasks, and manage customer communication in Dubai. The role requires professional English fluency and basic Microsoft Office proficiency.
Key Skills for This Role
Responsibilities
- Respond professionally to customer inquiries via email, phone, and in person
- Maintain and build positive, long term relationships with clients and partners
- Assist with daily office operations, data entry, and departmental workflows
- Schedule appointments, organize files, and coordinate tasks within the team
- Use office software to update customer records, draft letters, and create basic reports
Requirements
- Professional fluency in written and spoken English
- Strong verbal and written communication skills with a customer first mindset
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software
- Strong organizational skills, attention to detail, and a professional demeanor
- Prior experience in customer service, retail, or administrative roles is a plus but not mandatory
Full Job Posting
Job Purpose
- The Assistant / Customer Relationship Coordinator will support daily departmental operations, handle administrative tasks, and manage primary customer communication. This role is vital for improving operational efficiency, delivering excellent customer service, and maintaining positive business rela
Key Responsibilities
- Respond professionally to customer inquiries via email, phone, and in person
- Maintain and build positive, long term relationships with clients and partners
- Assist with daily office operations, data entry, and departmental workflows
- Schedule appointments, organize files, and coordinate tasks within the team
- Use office software to update customer records, draft letters, and create basic reports
Minimum Qualifications & Requirements
- Professional fluency in written and spoken English
- Strong verbal and written communication skills with a customer first mindset
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software
- Strong organizational skills, attention to detail, and a professional demeanor
- Prior experience in customer service, retail, or administrative roles is a plus but not mandatory
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