Customer Relation Officer – Emirati
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Key skills for this role
About the Role
Talents Tide seeks a Customer Relations Officer (Emirati) to join the Operations team at Primary Health Centres in Dubai. The role involves welcoming patients, responding to inquiries, and delivering exceptional customer service.
Key Skills for This Role
Responsibilities
- Welcome and assist patients and visitors professionally
- Respond to customer inquiries via phone, email, and in person
- Provide accurate information on healthcare services and locations
- Support People of Determination with care and empathy
- Deliver exceptional customer service while following Service Excellence standards and organizational policies
Requirements
- Emirati nationality
- Bachelor's Degree required
- Minimum 3 years of customer service/customer relations experience
- Excellent communication skills in Arabic & English
- Strong interpersonal and computer skills
Full Job Posting
Job Overview
- We're looking for Customer Relations Officers to join our Operations team at Primary Health Centres. Shift based role.
Requirements
- Emirati
- Bachelor's Degree required
- Minimum 3 years of customer service/customer relations experience
- Excellent communication skills in Arabic & English
- Strong interpersonal and computer skills
Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Respond to customer inquiries via phone, email, and in person.
- Provide accurate information on healthcare services and locations.
- Support People of Determination with care and empathy.
- Deliver exceptional customer service while following Service Excellence standards and organizational policies.
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