Customer Excellence Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Client Health and Wellness brand Role Description This is a full-time on-site role for a Customer Excellence Manager, located in Dubai, UAE.
Key Skills for This Role
Full Job Posting
Client
Health and Wellness brand
Role Description
This is a full-time on-site role for a Customer Excellence Manager, located in Dubai, UAE.
The Customer Excellence Manager will be responsible for ensuring a high level of customer satisfaction, managing client accounts, and driving improvements in customer service delivery.
Key responsibilities include analyzing customer feedback, identifying opportunities for enhancement, and collaborating with internal teams to provide optimal experiences.
Building strong relationships with clients and addressing their needs proactively will also be central to the role.
Qualifications
- Demonstrated skills in Customer Satisfaction and Customer Service management
- Strong Analytical Skills and ability to interpret and act upon customer feedback
- Excellent Communication and interpersonal skills for fostering strong client relationships
- Experience in Account Management and managing client portfolios
- A results-oriented mindset with problem-solving abilities
- Proficiency in CRM systems and customer experience tools is an advantage
- Preferred: A degree in Business Administration, Marketing, or a related field
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at James Patrick
Business Development Executive
Dubai, UAE
A health & wellness brand is seeking a Business Development Executive to build client relationships, schedule sales meetings, manage the sales pipeline, and analyze the market. Candidates need 3+ years of sales experienc
Ecommerce Manager
Dubai, UAE
James Patrick is recruiting a Senior E-commerce Manager for a leading e-commerce retailer in the UAE. The role involves owning category performance, developing merchandising strategies, optimizing product listings, and a
Head of Events
Dubai, UAE
An Events Services business seeks a Head of Events to oversee end-to-end planning, production, and execution of large-scale corporate and luxury events. The role involves team management, vendor negotiation, budget contr
Business Development Executive
Dubai, UAE
James Patrick is hiring a Business Development Executive for a Health & Wellness Brand client. The role involves building client relationships, scheduling sales meetings, managing the sales pipeline, and analyzing the ma
Public Relations Account Manager
Riyadh, KSA
A boutique PR & Communications Agency in Riyadh seeks an Account Manager to support planning and execution of PR campaigns across a portfolio of clients. The ideal candidate has 2-5 years of PR experience, fluency in Eng
3D Designer
Dubai, UAE
A boutique events agency in Dubai seeks a 3D Designer with 5+ years of experience in events and experiential design. The role involves creating 3D concepts and visualizations for corporate events and brand activations, r
Creative Director
Dubai, UAE
A boutique events agency in Dubai seeks a Creative Director to lead creative vision across events, experiential activations, and brand experiences. The role involves developing innovative concepts, overseeing creative ex
Business Development Manager
Abu Dhabi, UAE
James Patrick seeks a Business Development Manager for a boutique event services business in Abu Dhabi. The role involves driving sales growth, managing sales pipelines, conducting market research, and developing strateg
Business Development Executive
Dubai, UAE
Ecommerce Manager
Dubai, UAE
Head of Events
Dubai, UAE
Business Development Executive
Dubai, UAE
Public Relations Account Manager
Riyadh, KSA
3D Designer
Dubai, UAE
Creative Director
Dubai, UAE
Business Development Manager
Abu Dhabi, UAE