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CRM & Collection Executive
SOL Properties
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Real estate collectionsCRM operationsSalesforceCustomer relationship managementPayment schedules and milestonesStatements of Account
Free
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Real estate collectionsCRM operationsSalesforce
Role Overview
The role manages real estate CRM operations, customer collections, payment documentation, and customer handover coordination.
The position requires hands-on experience with Salesforce or a similar CRM, payment schedules, customer accounts, and cross-functional follow-up.
Key Skills for This Role
Real estate collectionsCRM operationsSalesforceCustomer relationship managementPayment schedules and milestonesStatements of Account
Full Job Posting
Position Overview
The role manages real estate CRM operations, customer collections, payment documentation, and customer handover coordination.
The position requires hands-on experience with Salesforce or a similar CRM, payment schedules, customer accounts, and cross-functional follow-up.
Payment Collections
- Follow up with customers regarding overdue and outstanding payments based on collection reports.
- Maintain collection trackers, payment statuses, remarks, and customer commitments.
- Communicate outstanding balances and payment requirements clearly.
- Collect and maintain Proof of Payment documents.
- Prepare collection updates and reports for management.
Email and Invoice Management
- Manage customer emails concerning payments, confirmations, complaints, and collection requests.
- Send overdue payment reminders and generate Statements of Account.
- Coordinate with Finance, Sales, Customer Care, and other departments.
- Generate and distribute proforma invoices after verifying payment schedules and account details.
Payment Documentation
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