Credit Controller
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Key skills for this role
About the Role
CDHorizon seeks a Credit Controller for the heavy equipment rental industry in Dubai. The role manages credit control across the Middle East, including credit risk analysis, collections, reporting, and process improvement.
Key Skills for This Role
Responsibilities
- Collect, monitor, and manage customer accounts to ensure prompt payment
- Analyze customer financial statements, credit scores, and forecasts to set and manage internal credit limits
- Administer hold policies based on payment history and risk evaluation
- Maintain and update customer credit limits in the ERP system and manage shipment order release process
- Prepare monthly reports on actual results versus targeted goals, including AR aging balances, collections, DSO
- Establish documentation to support recommended reserves for uncollectible accounts and write offs
- Develop and manage credit and collection processes to support operating entities
- Investigate and resolve payment discrepancies and invoice disputes
- Negotiate resolution of collection matters with customers, engaging Finance Manager, sales, and legal as necessary
- Initiate and manage monthly credit reports to review accounts receivable and agree on action plans
Requirements
- Bachelor's degree in Business Administration, Accounting, Finance, Economics, or related field
- Minimum of 5 years of experience in credit and collections, credit analysis, or related finance role
- Preferably within heavy equipment rental industry in UAE
- Proven experience in credit risk management, financial analysis, and process improvement
- Proficiency in ERP systems and advanced Excel skills
- Must be multilingual
Full Job Posting
Role Overview
- We are seeking a highly skilled and experienced Credit Controller to join our dynamic team in the heavy equipment rental industry. The successful candidate will be responsible for managing and optimizing the credit control function across the Middle East region.
Key Responsibilities
- Collect, monitor, and manage customer accounts to ensure prompt payment.
- Analyze customer financial statements, credit scores, and forecasts to set and manage internal credit limits and booking allowances.
- Administer hold policies based on payment history and risk evaluation, maintaining bankruptcy files for customers.
- Maintain and update customer credit limits in the ERP system and manage the shipment order release process for orders on credit hold.
- Update customer accounts with relevant notes regarding credit history, contact dates, and other critical information.
- Liaise with data privacy and logistics teams for Customer document checks and KYC preparation.
- Prepare monthly reports on actual results versus targeted goals, including AR aging balances, collections, DSO, and other KPIs.
- Establish documentation to support recommended reserves for uncollectible accounts and write offs.
- Develop and manage credit and collection processes to support operating entities, ensuring compliance with company credit policies.
- Participate in cross functional teams to improve customer payment cycles and operational processes.
- Analyze, refine, and document process workflows and metrics to drive continuous improvement.
- Investigate and resolve payment discrepancies and invoice disputes within established guidelines.
Qualifications and Experience
- Bachelor's degree in Business Administration, Accounting, Finance, Economics, or a related field.
- Minimum of 5 years of experience in credit and collections, credit analysis, or a related finance role preferably within heavy equipment rental industry in UAE.
- Proven experience in credit risk management, financial analysis, and process improvement.
- Proficiency in ERP systems and advanced Excel skills.
- Must be multilingual.
Key Competencies
- Strong analytical and problem solving skills.
- Excellent communication and negotiation abilities.
- Ability to work collaboratively across teams and regions.
- High attention to detail and organizational skills.
- Strategic mindset with a focus on continuous improvement.
Why Join Us?
- Exciting opportunity to play a pivotal role in a growing organization within the heavy equipment rental industry.
- Work in a multicultural environment.
- Contribute to process optimization and make a significant impact on the company's financial health.
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