Credit Collection Officer (UAE National)) – Fresh Graduate
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Key skills for this role
About the Role
Quality Equipment Rental LLC is seeking a UAE National fresh graduate for a Credit Collection Officer role. The position involves monitoring customer accounts, following up on outstanding payments, and maintaining positive customer relationships.
Key Skills for This Role
Responsibilities
- Contact customers via phone, email, and other communication channels regarding outstanding payments
- Follow up on overdue accounts and maintain accurate collection records
- Assist in preparing collection reports and account statements
- Coordinate with internal departments to resolve billing and payment related issues
- Update customer information and payment status in the company's system
- Support the Credit Control team in achieving collection targets
- Maintain professional and courteous communication with customers
- Ensure compliance with company policies and relevant UAE regulations
Requirements
- UAE National (Emirati) with a valid family book
- Fresh graduate (High School Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or related field)
- Strong communication and interpersonal skills
- Basic knowledge of Microsoft Office applications, especially Excel and Outlook
- Good organisational and time management skills
- Ability to handle confidential information professionally
- Strong attention to detail and willingness to learn
- Basic understanding of accounting or finance concepts
Full Job Posting
Job Summary
- We are seeking a motivated and detail oriented UAE National to join our Credit Collection team.
- This is an entry level opportunity suitable for fresh graduates interested in developing a career in finance, customer service, and collections.
- The successful candidate will assist in monitoring customer accounts, following up on outstanding payments, and maintaining positive customer relationships while ensuring compliance with company policies.
Key Responsibilities
- Contact customers via phone, email, and other communication channels regarding outstanding payments.
- Follow up on overdue accounts and maintain accurate collection records.
- Assist in preparing collection reports and account statements.
- Coordinate with internal departments to resolve billing and payment related issues.
- Update customer information and payment status in the company's system.
- Support the Credit Control team in achieving collection targets.
- Maintain professional and courteous communication with customers.
- Ensure compliance with company policies and relevant UAE regulations.
Qualifications & Requirements
- UAE National (Emirati) with a valid family book.
- Fresh graduate (High School Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or related field).
- Strong communication and interpersonal skills.
- Basic knowledge of Microsoft Office applications, especially Excel and Outlook.
- Good organisational and time management skills.
- Ability to handle confidential information professionally.
- Strong attention to detail and willingness to learn.
- Basic understanding of accounting or finance concepts.
Benefits
- Vehicle with Fuel Allowance.
- Remote work on Fridays and Weekend OFF.
- 30 days Annual Leave.
- Competitive Medical Insurance.
- Training and career development opportunities.
- Exposure to finance and credit management functions.
- Supportive and professional work environment.
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