Coordinator - Dispute Resolution Hearing Centre
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Key skills for this role
About the Role
Provide high-level administrative support, coordinate client services, manage operations, and ensure effective communication with stakeholders in dispute resolution.
Key Skills for This Role
Responsibilities
- Coordinate the Centre’s administrative services, including preparation of correspondence and reports
- Provide information on the Centre’s facilities and resources to stakeholders
- Provide high calibre support and concierge services to clients and stakeholders
- Assume overall responsibility for facilities and equipment
- Coordinate with MarComms regarding events and marketing initiatives
- Facilitate procurement, accounts and general services needs
- Update the Centre’s website content
- Provide comprehensive support for the Client Relations Manager
- Draft and manage hearing quotations
- Work closely with the Chief Executive of ADGM Courts and Registry Coordinator
- Collaborate on administrative tasks for the Courts Registry team
- Provide high level support for ICC Court Case Management Office staff when necessary
Requirements
- Experience in administrative and operational support
- Strong liaison and communication skills
- Ability to coordinate events and projects
- Familiarity with procurement and general services
Full Job Posting
Job Overview
- The main purpose of the role is to provide high level administrative and operational support to the Centre’s Head of Client Relations.
- The role requires extensive liaison between the Centre and its external clients, stakeholders, ADGM Courts team, and internal ADGM stakeholders.
Operational Responsibilities
- Coordinate the Centre’s administrative services, including preparation of correspondence, strategy reports and other documents
- Provide information on the Centre’s facilities and resources to stakeholders
- Provide high calibre support and concierge services to the Centre’s clients and stakeholders
- Assume overall responsibility for the facilities and equipment necessary for smooth operations
- In consultation with the Client Relations Manager, coordinate with MarComms regarding events and marketing initiatives
- Facilitate procurement, accounts and general services needs
- Update the Centre’s website content and identify areas of improvement
- Provide comprehensive support for the Client Relations Manager
- Draft and manage the Centre’s hearing quotations including liaising with service partners
- Work closely with the Chief Executive of ADGM Courts and the Registry Coordinator to coordinate events and projects
- Collaborate with the Registry Coordinator on administrative tasks for the Courts Registry team
- When necessary, provide high level support for the staff of the ICC Court Case Management Office
Information Security
- Understand, adopt, adhere and practice responsibilities as per ADGM Information Security policy
- Maintain confidentiality, integrity and availability of ADGM Information at all times
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