Community Liaison Officer - UAEN

Overview

Community Engagement & Relationship Building

• Act as a trusted NMC brand representative within local Emirati communities
• Build and maintain strong relationships with community members, families, and social networks
• Promote awareness of NMC services through authentic, community‑driven engagement

Event Planning & Hosting

• Organise and host small‑scale community gatherings (e.g. coffee mornings, women’s health sessions, mom‑and‑toddler events)
• Coordinate event logistics including venue arrangements, attendee outreach, and scheduling
• Ensure events are culturally appropriate, engaging, and aligned with NMC brand standards

Coordination With Clinical Teams

• Liaise with NMC physicians and internal teams to support themed health education sessions
• Assist in scheduling and facilitating physician‑led discussions (OBGYN, dermatology, family medicine, mental health, etc.)
• Ensure smooth delivery of sessions and positive participant experience

Brand Promotion & Awareness

• Promote NMC services, specialties, and physicians in a non‑commercial, trust‑based manner
• Share key NMC messages organically within personal and professional networks
• Support grassroots brand visibility in target communities

Patient & Business Referral Support

• Encourage and facilitate appropriate referrals to NMC hospitals and clinics
• Help translate community interest into service enquiries and appointments
• Capture basic feedback and insights from community interactions to support service improvement

Reporting & Feedback

• Maintain simple records of events, attendance, and engagement outcomes
• Share feedback, insights, and community trends with line manager / program lead
• Contribute to the continuous improvement of the ambassador program

Learning & Development

• Participate in provided training related to:
• + Marketing and brand representation
• + Community engagement
• + Business development basics
• + Social media and communication skills
• Apply learned skills to enhance role effectiveness and personal development

Compliance & Governance

• Adhere to NMC policies, brand guidelines, and confidentiality requirements
• Ensure ethical promotion of healthcare services in line with regulatory standards

• UAE National (UAEN)

• Minimum High School Certificate or equivalent
• Diploma or Bachelor’s degree in Business, Marketing, Communications, Social Sciences, Healthcare, or a related field is an advantage but not mandatory