Commercial Education Manager - MEA | Johnson & Johnson MedTech | Riyadh - KSA
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Key skills for this role
About the Role
Johnson & Johnson MedTech seeks a Commercial Education Manager for the MEA region to develop and execute commercial capability strategies. The role involves designing training programs, leading onboarding, and partnering with leadership to build a high-performing commercial team.
Key Skills for This Role
Responsibilities
- Develop and execute a regional commercial education and capability building strategy aligned to business priorities
- Identify capability gaps across sales, marketing, distributor, and leadership teams
- Create annual learning plans that support strategic growth initiatives, product launches, market expansion, and organizational transformation
- Design and deliver training programs focused on consultative selling, customer engagement, account management, territory planning, negotiation, and product knowledge
- Lead onboarding programs for new commercial employees
- Partner with Marketing and Medical Affairs to ensure commercial teams are prepared for new product launches
- Collaborate with sales leaders to build a coaching culture and conduct field observations
- Establish learning metrics and capability dashboards to measure training effectiveness
Requirements
- Bachelor's degree required; advanced degree preferred (MBA, Business, Marketing, Organizational Development, Learning & Development, or related discipline)
- Minimum 8–10 years of experience in sales, marketing, commercial excellence, learning & development, or commercial education within healthcare, medical device, pharmaceutical, or life sciences industry
- Demonstrated success in developing and delivering commercial capability programs
- Experience supporting multi country organizations and diverse commercial teams
- Strong understanding of healthcare commercial environments and customer engagement models
- Exceptional facilitation and presentation skills
- Expertise in adult learning methodologies and capability development
- Strategic thinking with strong execution discipline
- Ability to influence senior stakeholders and drive change within a matrix organization
- Strong project management and organizational skills
- Data driven approach to measuring capability and performance outcomes
- Excellent communication and stakeholder management skills
Full Job Posting
About Surgery
- Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Purpose
- The Commercial Education Manager – MEA is responsible for developing and executing the regional commercial capability strategy to build a high performing, customer centric organization.
You Will Be Responsible For
- Develop and execute a regional commercial education and capability building strategy aligned to business priorities.
- Identify capability gaps across sales, marketing, distributor, and leadership teams.
- Create annual learning plans that support strategic growth initiatives, product launches, market expansion, and organizational transformation.
- Establish competency frameworks and learning pathways for commercial roles.
- Design and deliver training programs focused on consultative and value based selling, customer engagement, account management, strategic territory planning, negotiation, clinical and product knowledge, competitive differentiation, distributor capability development, and leadership coaching.
- Embed recognized sales methodologies and commercial excellence frameworks.
- Support field coaching programs that improve selling effectiveness.
- Lead onboarding programs for new commercial employees.
- Create structured development pathways for sales representatives, managers, marketers, and leaders.
- Develop certification programs to ensure competency and readiness.
- Support succession planning through targeted capability development.
- Design engaging learning experiences using classroom, virtual, digital, and experiential methodologies.
Qualifications / Requirements
- Bachelor’s degree required; advanced degree preferred (MBA, Business, Marketing, Organizational Development, Learning & Development, or related discipline).
- Minimum 8–10 years of experience in sales, marketing, commercial excellence, learning & development, or commercial education within the healthcare, medical device, pharmaceutical, or life sciences industry.
- Demonstrated success in developing and delivering commercial capability programs.
- Experience supporting multi country organizations and diverse commercial teams.
- Strong understanding of healthcare commercial environments and customer engagement models.
- Previous experience in field sales or sales leadership strongly preferred.
Skills & Competencies
- Strong understanding of sales excellence and commercial effectiveness principles.
- Exceptional facilitation and presentation skills.
- Expertise in adult learning methodologies and capability development.
- Strategic thinking with strong execution discipline.
- Ability to influence senior stakeholders and drive change within a matrix organization.
- Strong project management and organizational skills.
- Data driven approach to measuring capability and performance outcomes.
- Excellent communication and stakeholder management skills.
- High level of business acumen and customer focus.
Travel Requirements
- Regional and international travel up to 40–50% to support training delivery, field coaching, leadership development, and capability building initiatives.
Success Measures
- Improvement in commercial capability assessment scores.
- Sales onboarding effectiveness and speed to productivity.
- Certification and training completion rates.
- Sales force effectiveness and customer engagement metrics.
- New product launch readiness and execution.
- Leadership coaching effectiveness.
- Employee engagement and development outcomes.
- Contribution to commercial growth and business performance objectives.
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