Cognitive AI Product Manager
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About the Role
Job Purpose: The Cognitive AI Product Manager owns the vision, roadmap, and delivery outcomes, ensuring they are delivered as scalable, secure, multi-tenant platform services consumed by customers.
Key Skills for This Role
Full Job Posting
Job Purpose
The Cognitive AI Product Manager owns the vision, roadmap, and delivery outcomes, ensuring they are delivered as scalable, secure, multi-tenant platform services consumed by customers.
The role defines product strategy and success metrics, prioritizes features across vendor-delivered workstreams, and drives alignment across architecture, security, data governance, operations, and commercial stakeholders.
The Product Manager shapes the service catalog experience, packaging (sandbox, managed, self-hosted), and lifecycle (launch, adoption, continuous improvement), ensuring the platform meets performance, compliance, and cost targets while improving developer and operator experience.
Qualifications & Experience
- 8+ years in product management for platform, cloud, data, or AI/ML products in enterprise/government/telco contexts.
- Experience delivering API-based products and developer platforms (documentation, SDKs, self-service onboarding).
- Exposure to multi-vendor delivery models (SIs, managed services) and contract-based acceptance/KPI management.
- Experience working with security, privacy, and data governance requirements in regulated environments.
- Familiarity with cloud-native architectures and Kubernetes-based platforms; multicloud exposure preferred.
- Prior experience launching AI-enabled products (assistants, RAG, analytics, governance) is a strong plus.
Skills & Abilities
- Strong product management capability for complex platform products (service catalog, APIs, multi-tenant services).
- Good understanding of AI platforms (inference, RAG, fine-tuning, guardrails, governance) and cloud-native delivery.
- Ability to define measurable KPIs/SLOs and manage delivery through acceptance criteria and outcomes.
- Excellent stakeholder management across technical, commercial, legal, security, and operations teams.
- Strong prioritization and decision-making under constraints; ability to manage dependencies across vendors.
- Clear communication and narrative-building for executive and technical audiences.
Tools
- Product delivery: Azure DevOps Boards, roadmapping tools (Aha!/Jira Product Discovery)
- Analytics: PostHog, KPI dashboards (Power BI)
- API/product artifacts: OpenAPI/Swagger, Postman, documentation portals (Backstage/ReadMe-style)
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