Cluster Assistant Sales Manager
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Key skills for this role
About the Role
ACCOR seeks a Cluster Assistant Sales Manager to establish and maintain sales leads, research market trends, and promote hotel services. The role involves sales trips, maintaining contacts with travel agencies and commercial houses, and coordinating with Food and Beverage, Front Office, and Housekeeping departments.
Key Skills for This Role
Responsibilities
- Establish, maintain, and use library of reference materials, periodicals, texts and sales leads
- Stay abreast of market trends and hotel selling techniques
- Research the market to determine business sources and client influences
- Go on sales trips to promote and solicit business for the hotel
- Maintain close contacts within the community and neighboring marketing areas
- Review internal promotion pieces to ensure adequacy and visual effectiveness
- Organize and promote special projects such as Monthly Food Promotion, Café promotion
- Coordinate with Front Office and Housekeeping Departments on room reservations and customer inquiries
- Direct, supervise and administer all personnel within the Sales Department
Requirements
- Ability to establish and maintain a library of reference materials, periodicals, texts and sales leads
- Stay abreast of market trends and hotel selling techniques
- Research the market on a continuing basis to determine business sources
- Willingness to go on sales trips to promote and solicit business
- Maintain close contacts with airlines, travel agencies, commercial houses, private clubs, professional associates
- Ability to review internal promotion pieces and ensure consistency with high standards
- Organize and promote special projects in cooperation with Food and Beverage Department
- Coordinate with Front Office and Housekeeping Departments
- Direct, supervise and administer all personnel within the Sales Department
Full Job Posting
Overview
- Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.
- Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel's clients are, how they normally arrive in the city, etc.
- Go on sales trip to promote and solicit business for the hotel.
Responsibilities
- Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.
- Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up to date, visually effective and consistent with high standards set by management.
- Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food & Beverage sales within the community.
- Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers inquiries, requests and complaints.
- Direct, supervise and administer all personnel within the Sales Department.
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