Cargo Operations Service Specialist
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Key skills for this role
About the Role
Emirates SkyCargo is seeking a Cargo Operations Service Specialist to provide operational oversight for Global Operations Services. The role involves managing tender processes, station start-ups, supplier performance, and ensuring compliance.
Key Skills for This Role
Responsibilities
- Manage tender processes and station start ups with key stakeholders
- Develop and maintain Ground Handling Agent (GHA) evaluation, selection, and renewal frameworks
- Manage Cargo Operations Services Officers (COSO) activities and workload allocation
- Prioritise tender projects and validate evaluations and scoring with key stakeholders
- Approve and take accountability for site inspection outcomes, operational readiness reports, and transition plans
- Support COSOs during supplier negotiations to ensure all requirements are addressed
Requirements
- Experience in cargo operations and ground handling agent management
- Knowledge of tender processes and supplier evaluation frameworks
- Strong analytical and project management skills
Full Job Posting
Job Purpose
- The Cargo Operations Service Specialist will provide operational oversight for Global Operations Services (GOS), overseeing cargo handling tenders, station start ups, and supplier performance.
- Ensures compliance, continuity, and efficient delivery while bridging strategic direction with day to day operations to support contract renewals, audits, and network growth.
In this role you will
- Manage tender processes and station start ups with key stakeholders, developing and maintaining Ground Handling Agent (GHA) evaluation, selection, and renewal frameworks aligned with Group Procurement governance, regulatory requirements, industry developments, and Emirates SkyCargo strategy.
- Manage Cargo Operations Services Officers (COSO) activities and workload allocation, providing functional guidance on technical evaluations and projects.
- Ensure knowledge sharing, team continuity, and capability development to support succession planning.
- Prioritise tender projects and validate evaluations and scoring with key stakeholders, ensuring compliance with established tender processes.
- Approve and take accountability for site inspection outcomes, operational readiness reports, and transition plans for new or renewed GHAs.
- Support COSOs during supplier negotiations to ensure all requirements are addressed, verifying contract services.
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