Cargo Freighter Operations Officer - Riyadh
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Key skills for this role
About the Role
Qatar Airways is hiring a Cargo Freighter Operations Officer in Riyadh to supervise freighter operations, coordinate with ground handling agents, and ensure compliance with IATA regulations.
Key Skills for This Role
Responsibilities
- Supervise the freighter operations team and ensure smooth running of cargo operational functions relating to freighter operations
- Ensure all ULDs are built safely and GHA is aware of QR standards
- Ensure smooth interface from Sales to GHA including booking priorities and special cargo handling
- Maximize flight load commercially and avoid unnecessary mix loading to the hub
- Maintain freighter on time performance and prevent delays due to ground operations
- Implement, establish and monitor SOPs and SLAs with GHAs
- Minimize discrepancies and non conformances to reduce claims and penalties
- Supervise overall cargo operations activities related to passenger flights
- Ensure compliance to safety, security, quality and environmental management policies
Requirements
- Bachelor’s Degree or Equivalent
- Minimum 3 years of airline or airfreight experience
- Knowledge in air cargo operations
- Knowledge in dangerous goods, live animal regulations and perishable cargo
- Very good command of written and spoken English
Full Job Posting
About the Role
- Supervise the freighter operations team and ensure smooth running of cargo operational functions relating to freighter operations. Responsible for smooth cargo operations at the region through close coordination with the GHA’s and staff within the stations. Continuously monitor and develop adherence
Duties and Accountabilities
- Ensure smooth running of cargo operational functions relating to freighter operations.
- Ensure all ULDs are built safely and GHA is aware of QR standards and adhering to them.
- Ensure smooth interface from Sales to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargoes are handled correctly, pre alerts sent.
- Ensure flight load is commercially maximised as a priority.
- Understand the operational interface with the hub and ensure problems are resolved prior to departure to the hub.
- Directing staff and GHA to contribute highest level of service standard and optimum utilization of space and available payload.
- Maintain the freighter on time performance and ensure no delays occur due to ground operations.
- Implement, establish and monitor standard operating procedures (SOP) and Service level agreements (SLA) with the GHA’s.
- Ensure discrepancies and non conformances are minimized in order to reduce claims and penalties.
- Supervise overall cargo operations activities related to passenger flights operating at concerned station.
- Ensure compliance to all relevant safety, security, quality and environmental management policies.
Qualifications
- Bachelor’s Degree or Equivalent with Minimum 3 years of airline or airfreight experience.
- Knowledge in air cargo operations is a must.
- Knowledge in dangerous goods, live animal regulations and perishable cargo.
- Very good command of written and spoken English.
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