Cargo Freighter Operations Officer - Riyadh
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Key skills for this role
About the Role
Qatar Airways is seeking a Cargo Freighter Operations Officer in Riyadh, KSA to supervise freighter operations, coordinate with ground handling agents, and ensure smooth cargo operations.
Key Skills for This Role
Responsibilities
- Supervise the freighter operations team and ensure smooth running of cargo operational functions relating to freighter operations
- Ensure all ULDs are built safely and GHA is aware of QR standards and adhering to them
- Ensure smooth interface from Sales to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargoes are handled correctly, pre alerts sent
- Ensure flight load is commercially maximised as a priority and no unnecessary mix loading is sent to the hub
- Understand the operational interface with the hub and ensure problems are resolved prior to departure to the hub
- Direct staff and GHA to contribute highest level of service standard and optimum utilization of space and available payload
- Maintain the freighter on time performance and ensure no delays occur due to ground operations
- Implement, establish and monitor standard operating procedures (SOP) and Service level agreements (SLA) with the GHA’s in the region
- Ensure discrepancies and non conformances are minimized in order to reduce claims and penalties
- Supervise overall cargo operations activities related to passenger flights operating at concerned station
- Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls
Requirements
- Bachelor’s Degree or Equivalent
- Minimum 3 years of airline or airfreight experience
- Knowledge in air cargo operations is a must
- Knowledge in dangerous goods, live animal regulations and perishable cargo
- Very good command of written and spoken English
Full Job Posting
About the Role
- We are pleased to announce an exciting opportunity to join our Cargo Operations team in Riyadh, KSA as Cargo Freighter Operations Officer.
Duties and Accountabilities
- Ensure smooth running of cargo operational functions relating to freighter operations.
- Ensure all ULDs are built safely and GHA is aware of QR standards and adhering to them. Personal oversight of all freighter pallets must be enforced on all freighter flights.
- Ensure smooth interface from Sales to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargoes are handled correctly, pre alerts sent.
- Ensure flight load is commercially maximised as a priority. Secondly, is to then ensure no unnecessary mix loading is sent to the hub.
- Understand the operational interface with the hub and ensure problems are resolved prior to departure to the hub.
- Directing staff and GHA to contribute highest level of service standard and optimum utilization of space and available payload by co ordinating with Ground Handling Agents and inter departments.
- Maintain the freighter on time performance and ensure no delays occur due to ground operations.
- Implement, establish and monitor standard operating procedures (SOP) and Service level agreements (SLA) with the GHA’s in the region to ensure smooth cargo operations in the region.
- Ensure discrepancies and non conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability.
- Supervise overall cargo operations activities related to passenger flights operating at concerned station.
- Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.
Qualifications
- Bachelor’s Degree or Equivalent with Minimum 3 years of airline or airfreight experience.
- Knowledge in air cargo operations is a must
- Knowledge in dangerous goods, live animal regulations and perishable cargo.
- Very good command of written and spoken English.
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