Captain Waiter
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Key skills for this role
About the Role
PH Hospitality seeks a professional Captain Waiter to supervise waitstaff and ensure exceptional dining service in a hotel setting. The role involves coordinating with kitchen and bar, training junior staff, and maintaining service standards.
Key Skills for This Role
Responsibilities
- Supervise and coordinate daily activities of waitstaff.
- Welcome and assist guests, ensuring exceptional customer service.
- Take food and beverage orders accurately and ensure timely service.
- Monitor service quality and address guest concerns professionally.
- Train, guide, and support junior waiters and new team members.
- Coordinate with kitchen and bar for efficient order preparation and delivery.
- Ensure tables are properly set and dining area is clean and organized.
- Maintain knowledge of menu and provide recommendations to guests.
- Follow hotel standards, hygiene regulations, and health and safety procedures.
- Assist in opening and closing restaurant operations.
Requirements
- Minimum 2 years of experience as a Captain Waiter or Senior Waiter in a hotel or fine dining restaurant
- Excellent customer service and communication skills
- Strong leadership and team supervision abilities
- Ability to work in a fast paced environment
- Good command of spoken and written English
- Knowledge of food and beverage service standards and hygiene practices
Full Job Posting
Job Overview
- We are looking for a professional and customer focused Captain Waiter to join our hotel Food & Beverage team.
Salary & Benefits
- Basic Salary: QAR 1,600
- Accommodation: Provided by the hotel
- Uniform: Provided
- Laundry Service: Provided
- Meals: 3 meals per day provided by the company
Key Responsibilities
- Supervise and coordinate the daily activities of the waitstaff to ensure smooth restaurant operations.
- Welcome and assist guests, ensuring exceptional customer service at all times.
- Take food and beverage orders accurately and ensure timely service.
- Monitor service quality and address guest concerns professionally.
- Train, guide, and support junior waiters and new team members.
- Coordinate with the kitchen and bar to ensure efficient order preparation and delivery.
- Ensure tables are properly set and the dining area is clean, organized, and presentable.
- Maintain knowledge of the menu and provide recommendations to guests.
- Follow hotel standards, hygiene regulations, and health and safety procedures.
- Assist in opening and closing restaurant operations.
Requirements
- Minimum of 2 years of experience as a Captain Waiter or Senior Waiter in a hotel or fine dining restaurant.
- Excellent customer service and communication skills.
- Strong leadership and team supervision abilities.
- Ability to work in a fast paced environment.
- Good command of spoken and written English.
- Knowledge of food and beverage service standards and hygiene practices.
Work Location
- In person
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