Captain - Events Operations
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Key skills for this role
About the Role
Rosewood Hotels and Resorts is seeking a Captain for Events Operations to lead the banquet team and deliver seamless service across all events in Abu Dhabi.
Key Skills for This Role
Responsibilities
- Lead and support the Banquet team to deliver seamless service across all events
- Coordinate event setup, service flow, and breakdown in line with hotel standards
- Conduct team briefings and ensure alignment on event details and expectations
- Monitor service quality and guest experience, resolving issues quickly
- Liaise with kitchen and stewarding teams to ensure smooth coordination and timing
- Build strong relationships with guests and event organizers
Requirements
- Experience in banquet or events operations
- Strong leadership and team management skills
- Excellent guest service orientation
- Ability to coordinate with multiple departments
Full Job Posting
How You'll Make the Place
- Lead and support the Banquet team to deliver seamless service across all events
- Coordinate event setup, service flow, and breakdown in line with hotel standards
- Conduct team briefings and ensure everyone is aligned on event details and expectations
- Monitor service quality and guest experience, stepping in to resolve any issues quickly
- Liaise with kitchen and stewarding teams to ensure smooth coordination and timing
- Build strong relationships with guests and event organizers, ensuring their needs are met
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