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Captain
Swiss Connect Solutions FZE
Dubai, UAE
Full-time
Onsite
AED 4,000/month
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Luxury Fine Dining Restaurant | Dubai, UAE
We are hiring an
experienced, professional and guest-focused Waiter
/
Captain
to join a luxury fine dining restaurant in Dubai.
The successful candidate will be responsible for providing excellent table service, maintaining the assigned section, and ensuring every guest enjoys a warm, professional, and memorable dining experience.
Key Responsibilities
- Welcome and serve guests in a warm and professional manner.
- Take food and beverage orders accurately and communicate them to the kitchen and bar.
- Have excellent knowledge of the menu, ingredients, preparation methods, allergens, prices, and promotions.
- Explain menu items and confidently recommend food and beverages.
- Use professional upselling techniques to increase sales.
- Ensure tables are clean, properly set, and ready for service.
- Take full responsibility for the assigned section throughout the shift.
- Monitor guest needs and respond quickly to requests.
- Follow up on food and beverage service times and delays.
- Pay special attention to VIP guests, celebrations, allergies, and dietary requirements.
- Coordinate with the kitchen, bar, reception, cashier, and other team members.
- Handle minor guest complaints professionally and escalate serious issues to management.
- Check bills carefully and ensure orders, discounts, and payments are accurate.
- Maintain cleanliness, hygiene, and organization of the assigned section.
- Complete opening, closing, and handover duties.
- Follow all restaurant service, grooming, and uniform and conduct standards.
Candidate Requirements
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