Business Support Officer
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Key skills for this role
About the Role
Robert Half is seeking a Business Support Officer for a leading public health and research organisation in Carlton, Victoria. The role provides administrative and operational support, including supplier management, compliance, and process improvement.
Key Skills for This Role
Responsibilities
- Coordinate supplier management activities, including procurement, due diligence, contract reviews, renewals, and offboarding processes
- Maintain and enhance policies, procedures, and process documentation, ensuring regular reviews and organisation wide compliance
- Support risk and compliance initiatives by monitoring contractual obligations, regulatory requirements, and privacy related attestations
- Manage business administration systems and records, including CRM administration, process documentation, and workflow improvements
- Provide operational and financial support through reconciliations, invoicing, budgeting assistance, audit preparation, and reporting activities
- Contribute to continuous improvement projects, stakeholder training, fundraising support, and cross functional administrative operations
Requirements
- Excellent written and verbal communication skills, with experience in stakeholder engagement and report preparation
- Strong analytical and problem solving abilities, with a proactive and solutions focused approach
- Knowledge of supplier management, risk management frameworks, and compliance processes
- Experience handling confidential information and maintaining compliance documentation with accuracy and discretion
- High level of attention to detail, organisation, and ability to manage competing priorities
- Strong time management skills, initiative, and commitment to delivering quality outcomes
Full Job Posting
The Company
- A leading public health and research organisation dedicated to advancing patient care, innovation, and education.
- Recognised for delivering specialised services to thousands of individuals each year while supporting world class research and community outcomes.
The Role
- The Business Support Officer provides administrative and operational support, ensuring efficient business processes, compliance management, and effective stakeholder coordination.
- They operate Monday Friday, full time on site from 9am 5pm.
Duties
- Coordinated supplier management activities, including procurement, due diligence, contract reviews, renewals, and offboarding processes.
- Maintained and enhanced policies, procedures, and process documentation, ensuring regular reviews and organisation wide compliance.
- Supported risk and compliance initiatives by monitoring contractual obligations, regulatory requirements, and privacy related attestations.
- Managed business administration systems and records, including CRM administration, process documentation, and workflow improvements.
- Provided operational and financial support through reconciliations, invoicing, budgeting assistance, audit preparation, and reporting activities.
- Contributed to continuous improvement projects, stakeholder training, fundraising support, and cross functional administrative operations.
Skills & Experience
- Excellent written and verbal communication skills, with experience in stakeholder engagement and report preparation
- Strong analytical and problem solving abilities, with a proactive and solutions focused approach
- Knowledge of supplier management, risk management frameworks, and compliance processes
- Experience handling confidential information and maintaining compliance documentation with accuracy and discretion
- High level of attention to detail, organisation, and ability to manage competing priorities
- Strong time management skills, initiative, and commitment to delivering quality outcomes
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