Business Development Manager - Elite (Abu Dhabi and Al Ain)
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Key skills for this role
About the Role
RAKBANK is seeking a Business Development Manager for Elite banking in Abu Dhabi and Al Ain. The role focuses on new business acquisition for NTB Elite accounts, liability growth, and cross-selling investment and mortgage products.
Key Skills for This Role
Responsibilities
- Own the end to end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance
- Manage investment and insurance product setup and admin terminal configurations to ensure data accuracy and system integrity
- Oversee the complete transaction and trade lifecycle, ensuring timely and accurate processing in line with market cut offs and SLAs
- Perform and review daily reconciliations across cash, income, units/holdings, and premiums
- Proactively identify, investigate, and resolve exceptions and reconciliation breaks, with strong ageing and escalation controls
- Act as the key operations liaison with brokers, asset managers, custodians, and insurance partners, monitoring service delivery and performance
- Maintain a strong risk and control environment, including maker checker controls and audit ready documentation
- Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements and internal policies
- Prepare and deliver accurate MIS and operational reports for management and key stakeholders
- Partner closely with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations
- Drive process improvements and operational efficiencies to enhance accuracy and customer experience
- Provide guidance and oversight to junior team members, promoting ownership, teamwork, and operational excellence
Requirements
- Bachelor's degree in any relevant field
- At least 3 4 years of experience in banking, wealth management, and relationship management or customer service, preferably in a similar HNWI relationship management job
- Experience in advisory level on investment product offerings
- Knowledge of local legal system as applicable to Banking
- Anti Money laundering guidelines and ability to source only legitimate business
- Awareness of Central Bank guidelines & regulations
- Good leadership, communication, negotiation and interpersonal skills
- Good computer skills with the ability to generate and interpret MIS
- Good knowledge of WM retail products
- HNWI relationship Management skills
Full Job Posting
Job Overview
- At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence.
- As a Business Development Manager, you are responsible for new business acquisition using enablers designed by the products and proposition team.
- Focus on NTB Elite accounts with liability growth, and also provide investment, mortgage referrals and cross sell other products.
What You’ll Be Doing
- Own the end to end operational governance of Wealth & Investment products including equities, mutual funds, bonds, structured products, and bancassurance.
- Manage investment and insurance product setup and admin terminal configurations to ensure data accuracy and system integrity.
- Oversee the complete transaction and trade lifecycle, ensuring timely and accurate processing in line with market cut offs and SLAs.
- Perform and review daily reconciliations across cash, income, units/holdings, and premiums.
- Proactively identify, investigate, and resolve exceptions and reconciliation breaks, with strong ageing and escalation controls.
- Act as the key operations liaison with brokers, asset managers, custodians, and insurance partners, monitoring service delivery and performance.
- Maintain a strong risk and control environment, including maker checker controls and audit ready documentation.
- Ensure regulatory compliance with SCA, CBUAE, and Insurance Authority requirements and internal policies.
- Prepare and deliver accurate MIS and operational reports for management and key stakeholders.
- Partner closely with Wealth Front Office, Product, Finance, Risk, Compliance, and IT to support smooth operations.
- Drive process improvements and operational efficiencies to enhance accuracy and customer experience.
- Provide guidance and oversight to junior team members, promoting ownership, teamwork, and operational excellence.
What We’re Looking For
- Bachelor's degree in any relevant field
- At least 3 4 years of experience in banking, WM and relationship management or customer service preferably in a similar HNWI relationship management job
- Experience in advisory level on investment product offerings
What You Should Have
- Knowledge of local legal system as applicable to Banking
- Anti Money laundering guidelines and ability to source only legitimate business
- Awareness of Central Bank guidelines & regulations
- Good leadership, communication, negotiation and impersonal skills
- Good computer skills with the ability to generate and interpret MIS
- Should have a good knowledge of WM retail products
- HNWI relationship Management skills
What’s In It For You
- Competitive, performance linked compensation.
- Medical coverage for you and your family.
- Comprehensive life insurance.
- Inclusive and diverse workplace culture.
- Career development and fast track growth opportunities.
- Mentorship from industry experts.
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