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naukri

Business Coordinator

PIPECARE Group
Dubai, UAE
Mid
1 months ago
Client Relationship ManagementSales Lead GenerationCommunicationProblem SolvingData EntryCoordination
Free

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Key skills for this role

Client Relationship ManagementSales Lead GenerationCommunication
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Job Functions, Responsibilities & Authorities

  • Organizing the various parts of an activity to enable collaboration and efficient communication.
  • Giving information or advice or a recommendation about what should be done.
  • Scheduling appointments and meetings, coordinating resources, and assembling appropriate reference and back up material for all meetings.
  • Generate sales leads.
  • Manage large amounts of incoming phone calls.
  • Identify and assess clients needs to achieve satisfaction.
  • Build sustainable relationships and trust with client accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/client service team sales targets and call handling quotas.
  • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of client interactions, process client accounts and file documents.
  • Follow communication procedures, guidelines and policies.

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