Business Analyst, Supplier Engagement (Askuity division)
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Key skills for this role
About the Role
The Home Depot Canada seeks a Supplier Engagement Business Analyst for its Askuity division. You will manage onboarding, improve data literacy, and drive collaboration between suppliers and merchants using retail analytics tools.
Key Skills for This Role
Responsibilities
- Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
- Manage the onboarding of new suppliers to the Supplier Analytics Program
- Demonstrate the Supplier Analytics tools to internal & external partners at all levels
- Liaise with cross functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs
- Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
- Act as the main point of contact for escalations that impact the user’s experience
- Manage & report on KPIs such as usage, satisfaction, and business results at the department level
Requirements
- University/College degree in a related area of study, or equivalent experience
- 2 3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience
- Data driven with a proven record of identifying actionable insights to drive business impact
- Intermediate proficiency with Excel required
- Excellent communication; able to collaborate with all levels of an organization
Full Job Posting
Position Overview
- Askuity is a Toronto based retail analytics software company operating as a division within The Home Depot.
- Through the supplier analytics program, Askuity enables suppliers and merchants to make data driven decisions.
- The Supplier Engagement Business Analyst is a subject matter expert for an assigned department of suppliers.
Key Responsibilities
- Drive user engagement for the supplier analytics program.
- Identify opportunities to help suppliers generate, interpret, and present analytical data and actionable insights.
- Manage the onboarding of new suppliers to the Supplier Analytics Program.
- Demonstrate the Supplier Analytics tools to internal & external partners at all levels.
- Liaise with cross functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers’ needs.
- Develop scalable learning modules for the supplier analytics program to drive data literacy and actionable insights.
- Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results.
- Act as the main point of contact for escalations that impact the user’s experience.
- Manage & report on KPIs such as usage, satisfaction, and business results at the department level.
Minimum Requirements
- University/College degree in a related area of study, or equivalent experience.
- 2 3 years of corporate retail, merchandising, supply chain, or retail technology Customer Success experience.
- Data driven with a proven record of identifying actionable insights to drive business impact.
- Intermediate proficiency with Excel required.
- Excellent communication; able to collaborate with all levels of an organization.
- Vendor management and/or client engagement experience.
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