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Business Analyst (Insurance)

Capgemini
Toronto, CAN
Full-time
Mid-Senior
Onsite
Discovered 4 days ago
Business analysisRequirements managementInsurancePolicy administrationClaims managementUnderwriting
Free

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Role Overview

Capgemini is hiring a Business Analyst focused on the insurance domain.

The role is based in Toronto, Ontario.

The position requires 6 or more years of experience and is full-time permanent.

Business Analysis and Requirements

  • Gather, analyze, document, and validate business requirements from stakeholders.
  • Conduct workshops, interviews, and requirement elicitation sessions.
  • Create BRDs, FRDs, user stories, and process flows.
  • Translate business needs into functional and technical specifications.
  • Perform impact analysis and maintain requirement traceability through the project lifecycle.

Insurance Domain

  • Analyze policy administration, claims management, underwriting, billing, payments, renewals, endorsements, and product configuration processes.
  • Work with business users to improve operational efficiency.
  • Support regulatory and compliance initiatives affecting insurance products and processes.
  • Understand P&C, Life, Health, or Commercial Insurance business processes.

Data Analysis and PL/SQL

  • Write complex SQL queries for data analysis, validation, reconciliation, and reporting.
  • Analyze large datasets to identify trends, anomalies, and business insights.
  • Review stored procedures, packages, triggers, and functions with database teams.
  • Validate data migration and transformation activities.
  • Support UAT and production issue investigations using Oracle Database and PL/SQL.

Technical Collaboration

  • Collaborate with teams working on Java-based applications and understand application architecture and integration points.
  • Participate in solution design discussions and provide functional inputs.
  • Review technical designs for alignment with business requirements.
  • Coordinate with developers, architects, QA teams, and project managers.

Testing and Stakeholders

  • Create and review test scenarios and test cases.
  • Support SIT, UAT, and regression testing and perform requirement validation and defect triage.
  • Act as liaison between business users and technical teams.
  • Conduct project status meetings and requirement walkthroughs.
  • Present findings, recommendations, and business cases to senior stakeholders.

Required Qualifications

  • At least 6 years of Business Analyst experience.
  • At least 3 to 5 years of insurance industry experience.
  • Experience with large-scale application development or enhancement projects.
  • Experience in Agile and Waterfall environments.
  • Strong SQL and PL/SQL expertise.
  • Knowledge of stored procedures, packages, triggers, and views.
  • Understanding of Java/J2EE applications, REST APIs, and system integrations.
  • Experience with data mapping and data analysis.
  • Experience with SQL Server Database, SQL Developer or TOAD, and JIRA.

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