Business Analyst II - Sales incentives & Recognition
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Key skills for this role
About the Role
TELUS is looking for a Business Analyst II to join the People & Culture team, focusing on sales incentives and recognition. The role involves documenting business requirements, performing UAT, producing analytical reports, and supporting incentive tool configuration.
Key Skills for This Role
Responsibilities
- Document business requirements and perform User Acceptance Testing for incentive tool releases and projects
- Produce monthly and adhoc analytical reports to different levels of management
- Model data and provide recommendations for incentive plan
- Plan configuration within the incentive tools
- Support data integrity analysis and auto load of data feeds
- Support monthly incentive processing and audits
- Recommend process improvements to reduce re work
- Collaborate with Business Transformations partners in an agile setting
- Understand customers' sales incentive plans
- Ability to work well in a project focused team environment
- Ability to manage risk and make win win decisions
Requirements
- Degree or Diploma in Business Administration, Computer Science or equivalent education level and experience
- Advanced knowledge of GCP, Python, Postgres or other database programs
- Demonstrated experience in code configurations
- Demonstrated knowledge of financial concepts
- Demonstrated experience in reporting and data management (including experience with web based reporting)
- Excellent analytical and problem solving skills
- Superior written and oral communication skills
- Ability to prioritize by multi tasking in a rapidly changing environment to meet business requirements
- Bilingual French & English is considered an asset
- Experience with BI platforms or Data Studio reports
- Agile Project Management designations or experience is an asset
Full Job Posting
Join our team
- At TELUS, we're looking for bright people that like solving big problems.
- As part of the People & Culture team, you tackle all kinds of challenges.
- We are not your standard (traditional) HR. We embrace discomfort and we have fun doing it.
What we believe
- We break down silos by bringing together multiple business units for great outcomes
- We challenge the status quo – and when others think we're done, we make it better
- We live up to our commitments – to ourselves, our friends, family, peers, leaders and our customers
- Our success is all about how we do things – how we think, solve problems, deliver, communicate, and more
Here's How
- Document business requirements and perform User Acceptance Testing for incentive tool releases and projects
- Produce monthly and adhoc analytical reports to different levels of management
- Modelling data and providing recommendations for incentive plan
- Plan configuration within the incentive tools
- Support data integrity analysis and auto load of data feeds
- Support monthly incentive processing and audits
- Recommend process improvements to reduce re work
- Collaborate with our Business Transformations partners in an agile setting
- Understanding of our customers' sales incentive plans
- Ability to work well in a project focused team environment
- Ability to manage risk and make win win decisions
You're the missing piece of the puzzle
- Degree or Diploma in Business Administration, Computer Science or equivalent education level and experience
- Advanced knowledge of GCP, Python, Postgres or other database programs
- Demonstrated experience in code configurations
- Demonstrated knowledge of financial concepts
- Demonstrated experience in reporting and data management (including experience with web based reporting)
- Understanding of TELUS' marketing, sales, and the provisioning processes would be an asset
- Knowledge of TELUS' billing systems would be an asset
- Excellent analytical and problem solving skills
- Superior written and oral communication skills
- Ability to prioritize by multi tasking in a rapidly changing environment to meet business requirements
Great to haves
- Bilingual French & English is considered an asset
- Experience with BI platforms or Data Studio reports
- Agile Project Management designations or experience is an asset
- Experience with reporting and data management from TELUS contract and/or billing systems
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