Business Analyst
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Key skills for this role
About the Role
Vistas Global is seeking an experienced Business Analyst to support the design, implementation, and optimization of a bank's enterprise-wide sales coverage model. The role involves analyzing client coverage structures, documenting business requirements, and designing target operating models.
Key Skills for This Role
Responsibilities
- Analyze existing sales coverage models, client ownership structures, and relationship management processes
- Assess client portfolios, coverage allocation, and revenue contribution across business segments
- Identify process gaps, operational inefficiencies, and opportunities for improvement
- Perform current state (As Is) assessments and support future state (To Be) operating model design
- Conduct impact assessments for proposed business and process changes
- Gather, analyze, and document business requirements from stakeholders
- Translate business requirements into epics, user stories, acceptance criteria, and functional specifications using JIRA
- Support the design of target operating models, governance structures, and client engagement frameworks
- Develop business process maps, operating model documentation, workflows, and functional requirements
- Act as primary liaison between Coverage, Relationship Management, Product, Technology, Operations, and subsidiary teams
- Facilitate workshops, stakeholder meetings, and requirements validation sessions
- Develop dashboards and reports to measure coverage effectiveness and business performance
Requirements
- Bachelor's degree in Finance, Banking, Business Administration, Economics, Information Systems, Management, or related discipline
- 7–10 years of experience in Banking, Business Analysis, Strategy, Operating Model Design, or Business Transformation
- Strong exposure to Corporate Banking, Institutional Banking, or Wholesale Banking environments
- Experience with Agile delivery methodologies and requirements management tools
- Proven experience in stakeholder engagement across multiple business functions
Full Job Posting
Job Summary
- We are seeking an experienced Business Analyst – Sales Coverage & Operating Model to support the design, implementation, and optimization of the bank's enterprise wide sales coverage model.
- The role will focus on analyzing existing client coverage structures, documenting business requirements, designing target operating models, and enabling collaboration across Coverage, Relationship Management (RM), Product, and subsidiary teams.
- The successful candidate will contribute to initiatives that improve client coverage effectiveness, strengthen governance, increase cross selling opportunities, and support the bank's "One Bank" client management strategy.
Key Responsibilities
- Business Analysis & Current State Assessment: Analyze existing sales coverage models, client ownership structures, and relationship management processes.
- Assess client portfolios, coverage allocation, and revenue contribution across business segments.
- Identify process gaps, operational inefficiencies, and opportunities for improvement.
- Perform current state (As Is) assessments and support future state (To Be) operating model design.
- Conduct impact assessments for proposed business and process changes.
- Requirements Gathering & Operating Model Design: Gather, analyze, and document business requirements from Coverage, Relationship Management, Product, and subsidiary stakeholders.
- Translate business requirements into epics, user stories, acceptance criteria, and functional specifications using JIRA or similar Agile tools.
- Support the design of target operating models, governance structures, and client engagement frameworks.
- Develop business process maps, operating model documentation, workflows, and functional requirements.
- Validate business requirements throughout the project lifecycle to ensure alignment with business objectives.
- Cross Functional Coordination: Act as the primary liaison between Coverage, Relationship Management, Product, Technology, Operations, and subsidiary teams.
- Facilitate workshops, stakeholder meetings, and requirements validation sessions.
Required Qualifications
- Bachelor's degree in Finance, Banking, Business Administration, Economics, Information Systems, Management, or a related discipline.
- MBA or professional certification in Business Analysis (CBAP, PMI PBA) or Agile methodologies is an advantage.
Required Experience
- 7–10 years of experience in Banking, Business Analysis, Strategy, Operating Model Design, or Business Transformation.
- Experience supporting enterprise operating model, sales effectiveness, or organizational transformation initiatives.
- Strong exposure to Corporate Banking, Institutional Banking, or Wholesale Banking environments.
- Experience with Agile delivery methodologies and requirements management tools.
- Proven experience in stakeholder engagement across multiple business functions.
Key Skills
- Banking Domain: Corporate Banking, Institutional Banking, Wholesale Banking, Relationship Management, Client Coverage, Sales Coverage Models, Client Segmentation, Global Transaction Banking (GTB), Global Structured Finance (GSF), Global Markets (GM), Global Asset Management (GAM), Fixed Asset Manage
- Business Analysis: Business Analysis, Requirements Gathering, Business Process Mapping, As Is / To Be Analysis, Gap Analysis, Functional Specifications, User Stories, Epics, Acceptance Criteria, Target Operating Model (TOM), Business Process Reengineering, Operating Model Design, Data Mapping.
- Data & Reporting: Business Analytics, KPI Development, Performance Dashboards, Data Analysis, Portfolio Analysis, Wallet Share Analysis, Revenue Analysis, Wholesale Banking Data Flows, Data Architecture Awareness.
- Tools & Methodologies: JIRA, Microsoft Visio, Microsoft Office Suite, Figma, Agile, Scrum, Azure DevOps (preferred).
- Professional Skills: Stakeholder Management, Workshop Facilitation, Change Management, Organizational Transformation, Process Improvement, Communication Skills, Presentation Skills, Problem Solving, Analytical Thinking, Cross Functional Collaboration.
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