Business Analyst

About The Job You Are Considering

Your Role

Requirement Gathering & Analysis

• Engage with stakeholders to understand business objectives and challenges.
• Define, document, and manage business, functional, and non-functional requirements.
• Conduct gap analyses, feasibility studies, and impact assessments.
• Translate business needs into actionable requirements for development teams.

Process Mapping & Optimization

• Analyze current workflows to identify inefficiencies and recommend improvements.
• Develop process flows and business models using tools like Visio or Lucidchart.
• Support automation initiatives by pinpointing repetitive or manual tasks.

Collaboration & Project Support

• Serve as a liaison between business teams, developers, QA, and other stakeholders.
• Support project planning, sprint discussions, and prioritization.
• Facilitate workshops, meetings, and requirement walkthroughs.
• Assist QA teams with test case validation and user acceptance testing (UAT).

Reporting & Documentation

• Prepare BRDs, FRDs, and user stories.
• Maintain comprehensive documentation throughout the project lifecycle.
• Provide regular progress updates and management reports.

Solution Delivery & Support

• Validate solutions against requirements and ensure successful implementation.
• Provide post-deployment support and drive user adoption.
• Analyze feedback and recommend enhancements.

Technical & Analytical Skills

• Strong grasp of business analysis frameworks and SDLC.
• Experience with requirement documentation, user stories, and acceptance criteria.
• Proficiency in data analysis (Excel, SQL, Power BI/Tableau preferred).
• Familiarity with project management tools (Jira, Azure DevOps, Confluence).
• Understanding of process modeling (BPMN standards).

Professional Experience

• Proven experience as a Business Analyst or similar role.
• Experience in agile or hybrid environments.
• Domain knowledge in IT, BFSI, HR, or Operations is advantageous.

Soft Skills

• Excellent communication and presentation abilities.
• Strong analytical thinking and problem-solving skills.
• Effective negotiation and stakeholder management.
• Detail-oriented, proactive, and able to work independently.

Preferred Qualifications

• Certifications: CBAP, CCBA, ECBA, PMI-PBA, or Agile certifications.
• Knowledge of automation tools (UiPath, Power Automate) is a plus.
• Experience with product-based or customer-facing projects.
• Exposure to data analytics and reporting systems.
• Why you should consider Capgemini
• Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.
• When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.
• We find new ways technology can help us reimagine what’s possible.
• It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.
• By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want.
• You’ll use your skills to help our clients leverage technology to innovate and grow their business.
• So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

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About The Company

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