Beauty Consultant - Yves Saint Laurent, The Grove
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Key skills for this role
About the Role
Chalhoub Group seeks an experienced Beauty Consultant for Yves Saint Laurent at The Grove. You will deliver outstanding customer service, achieve sales targets, and maintain counter standards.
Key Skills for This Role
Responsibilities
- Build and maintain guest experience standards to build strong loyalty
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs and provide assistance
- Advise customers on product ranges best suited to their needs
- Demonstrate usage and benefits of various brands and products
- Generate sales, while achieving line and sales targets, using make up knowledge
- Sell out target tracking at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post launch sales at store level
- Ensure merchandising levels in the store are met as per brand guidelines
- Ensure in store stock replenishment in the appropriate shelves/counters at appropriate times
Requirements
- Minimum 2 years’ experience in the beauty industry
- Proven experience across skincare, makeup, and fragrance categories
- Strong knowledge of luxury retail standards and premium customer service
- Fluent English communication skills (spoken)
Full Job Posting
Company Overview
- Chalhoub Group is a partner and creator of luxury experiences in the Middle East with over 950 stores.
What You'll Be Doing
- Build and maintain guest experience standards
- Address customers' queries about products, prices, availability, product uses, and services
- Communicate with customers to assess their needs
- Advise customers on product ranges
- Demonstrate usage and benefits of brands and products
- Generate sales and achieve targets
- Track sell out targets at store level
- Generate daily sales reports
- Participate in achieving incentives
- Track post launch sales
- Ensure merchandising levels
- Ensure stock replenishment
What You'll Need To Succeed
- Minimum 2 years’ experience in the beauty industry
- Proven experience across skincare, makeup, and fragrance categories
- Strong knowledge of luxury retail standards and premium customer service
- Fluent English communication skills (spoken); additional languages are an advantage
What We Can Offer You
- Health care, child education contribution, remote and flexible working policies, exclusive employee discounts
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