Automotive Team Lead
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Key skills for this role
About the Role
ROX UAE seeks an Automotive Team Lead to supervise daily workshop activities, guide technicians, and ensure service and repair work meets premium standards. Requires 4+ years of automotive service experience with supervisory or team leadership background.
Key Skills for This Role
Responsibilities
- Supervise daily workshop activities, assign jobs to technicians, and monitor job progress and completion.
- Lead the workshop team effectively, providing technical guidance and ensuring high repair quality standards.
- Review job cards and work instructions, and coordinate with service advisors and workshop management.
- Support quality control checks before vehicles are released for final inspection or delivery.
- Identify training needs, technical gaps, and performance concerns within the technician team.
Requirements
- Minimum 4+ years of automotive service experience, including hands on technical, workshop, supervisory, or team leadership experience, preferably within dealership, premium automotive, luxury automotive, or authorized service center environments.
- Strong leadership skills and excellent technical understanding.
- Ability to communicate clearly in English.
- Valid UAE driving license strongly preferred.
- Arabic language skills or additional languages preferred.
Full Job Posting
Role Purpose
- As a Team Leader, you will be responsible for supervising daily workshop activities, guiding technicians, monitoring job progress, and ensuring service, repair, maintenance, and vehicle preparation work is completed accurately, safely, and on time.
Key Responsibilities
- Monitor daily workshop activities.
- Track job progress and completion.
- Assign jobs to technicians properly.
- Lead the workshop team effectively.
- Ensure high repair quality standards.
- Review job cards and work instructions.
- Maintain workshop discipline and safety.
- Support technicians with technical guidance.
- Ensure vehicles are repaired correctly and on time.
- Monitor technician productivity, efficiency, and work quality.
- Coordinate with service advisors and workshop management.
- Report technical issues, delays, defects, or operational concerns immediately.
Qualifications
- Strong leadership skills.
- Strong automotive knowledge.
- Excellent technical understanding.
- Good communication and coordination skills.
- Valid UAE driving license is strongly preferred.
- Professional appearance, attitude, and conduct.
- Strong problem solving and decision making skills.
- Ability to communicate clearly in English is required.
- Ability to lead, guide, motivate, and support technicians.
- Arabic language skills or additional languages are preferred.
- Ability to work under pressure and manage multiple workshop priorities.
- Ability to read job cards, repair instructions, inspection reports, and technical documentation.
Work Conditions
- Full time position based in Abu Dhabi, United Arab Emirates.
- Service center based role with daily workshop supervision and technical coordination duties.
- Rotational shifts, including weekends, public holidays, and evening shifts as required by business operations.
- Regular use of job cards, inspection checklists, diagnostic reports, service records, technical documents, workshop tools, and internal reporting systems.
- Direct interaction with technicians, service advisors, quality controllers, parts team, drivers, customers, suppliers, workshop management, and external parties.
- Continuous standing, walking, vehicle checking, workshop monitoring, job allocation, technical follow up, inspection, reporting, and operational coordination throughout working hours.
- May require extended working hours during urgent deliveries, customer escalations, VIP vehicles, high service volume, technical inspections, campaigns, repeat repairs, or operational requirements.
What We Offer
- Competitive compensation and benefits package.
- Continuous learning and development opportunities.
- Professional, supportive, and collaborative work culture.
- Exposure to premium automotive operations and service center standards.
- Opportunity to lead a technical team within a dynamic and expanding automotive organization.
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