Attestation Assistant / VIP Lounge Agent / Vehicle Service Helper

Role Overview

Key Responsibilities

• Organize attestation documents, review submissions for completeness, and coordinate missing documentation.
• Track document status, submissions, follow-ups, and expected completion dates.
• Respond to VIP service inquiries and coordinate guest requests, lounge schedules, appointments, and service information.
• Coordinate routine vehicle-service requests, schedules, and maintenance-related information.
• Maintain digital records of documents, customer requests, and service activities.
• Liaise with administrative, customer-service, operations, and vehicle-service teams.
• Prepare reports, status updates, and supporting documentation.
• Identify workflow issues and suggest practical improvements.

Requirements

• Strong understanding of administrative coordination and document-handling procedures.
• Familiarity with customer-service and premium guest-support practices.
• Proficiency in standard office, spreadsheet, and communication tools.
• Strong attention to detail and ability to maintain accurate records.
• Excellent communication and professional customer-service skills.
• Ability to manage multiple priorities independently while collaborating in a remote environment.
• Bachelor's degree or equivalent qualification is preferred.
• At least 3 years of relevant professional experience is preferred.
• Knowledge of attestation or document-verification workflows is advantageous.
• Basic understanding of vehicle maintenance or service coordination is beneficial.

What We Offer

• Flexible part-time hours within a fully remote working arrangement.
• Competitive compensation aligned with the scope of the position.
• Exposure to international document, hospitality, and vehicle-service operations.
• Opportunities to strengthen coordination, customer-service, and administrative skills.
• Collaboration with diverse teams and a culture valuing professionalism, accuracy, discretion, and improvement.