Attendant-Recreation
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Key skills for this role
About the Role
W Hotels is hiring a Recreation Attendant to encourage and schedule guests in recreation activities, maintain equipment, and ensure a safe, fun environment. No prior experience required; CPR and First Aid certifications are needed.
Key Skills for This Role
Responsibilities
- Encourage, recruit, register, and schedule guests to participate in recreation activities
- Promote a fun and relaxing atmosphere for guests
- Provide information to guests about available recreation facilities and activities
- Promote rules and regulations of the recreation facility for safety and welfare
- Observe activity and respond appropriately in emergencies
- Clean and maintain recreational equipment and supplies
- Report accidents, injuries, and unsafe work conditions to manager
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- CPR Certification
- First Aid Certification
- Recreation Equipment certification or training as required by local agencies
Full Job Posting
Position Summary
- Encourage, recruit, register, and schedule guests to participate in recreation activities.
- Promote a fun and relaxing atmosphere for guests.
- Provide information to guests about available recreation facilities and activities.
- Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
- Clean and maintain recreational equipment and supplies.
Additional Responsibilities
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
- Assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats.
- Visually inspect tools, equipment, or machines.
- Enter and locate work related information using computers and/or point of sale systems.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
Required Qualifications
- License or Certification: CPR Certification
- First Aid Certification
- Recreation Equipment
- Any certification or training required by local and state agencies.
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