Assurance Learning and Development Senior Manager

Role overview

Key responsibilities

• Establish governance frameworks and operating rhythms across Assurance L&D.
• Manage portfolio risks, issues, and mitigation strategies.
• Align programs and initiatives with business priorities.
• Oversee scalable operational processes and standards.
• Lead process improvement initiatives.
• Identify opportunities to use automation, AI, and digital tools.
• Partner with learning design and program leadership on scalable learning solutions.
• Develop portfolio reporting and dashboards.
• Apply design thinking to strategic and operational improvements.
• Provide decision-ready insights for leadership decisions.
• Lead change management for new operating models and processes.
• Build operational excellence capabilities within managers.

Required qualifications

• Undergraduate degree in a related field.
• Demonstrated success managing complex initiatives involving multiple stakeholders.
• Track record of improving processes, governance, or operational effectiveness.
• Skill in influencing stakeholders and managing organizational change.
• Experience with compliance, risk, or quality management.
• Experience with portfolio or PMO leadership.
• Ability to analyze information and develop practical insights.

Core capabilities

• Governance and risk management.
• Operational planning and execution.
• Performance reporting and decision support.
• Process improvement and operational excellence.
• Learning portfolio visibility and transformation.

Preferred background

• Background in Learning and Development, adult education, learning design, talent development, or capability-building environments is an asset but not required.

Workplace

• The role supports collaboration within a hybrid and geographically dispersed team.

Compensation

• The salary range is CAD 101,300 to CAD 151,300; the source does not specify a compensation period.