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Asst. L&D Manager

AccorHotel
Doha, QAT
Internship
Manager
Onsite
Yesterday
Training Program DevelopmentLearning Needs AnalysisE Learning ManagementHERO Learning PortalOnboardingCoaching
Free

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Training Program DevelopmentLearning Needs AnalysisE Learning Management
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Role Overview

  • AccorHotel in Doha is hiring an Assistant Learning and Development Manager to lead training initiatives and ensure alignment with brand standards.

Key Responsibilities

  • Conduct learning needs analysis and assist in shaping the hotel training plan.
  • Collaborate with People and Culture Manager to implement and facilitate the training plan and budget.
  • Monitor and follow up on all training activities, ensuring timely submission of reports.
  • Ensure mandatory Academy trainings are assigned, conducted, and completed.
  • Maintain 100% compliance with employee onboarding program.
  • Coordinate and deliver training programs from internal and external providers.
  • Champion use of online and e learning tools, track registrations and completions.
  • Develop and execute quality departmental training plans and provide coaching.
  • Manage the Accor HERO Learning Portal and ensure colleague completion.
  • Evaluate cross training initiatives and explore multi property training opportunities.
  • Create monthly/quarterly reports using HERO.
  • Serve as Brand Ambassador and support departmental trainers.

Qualifications

  • Experience in learning and development within hospitality.
  • Knowledge of training needs analysis and training plan development.
  • Familiarity with e learning platforms and learning management systems.
  • Strong communication and coaching skills.
  • Ability to manage multiple training initiatives and report on outcomes.

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