Associé(e) aux ventes/ Sales Associate

Kiokii Inc is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. Thanks to our rapid growth, we now have 25 stores across North America — and this is only the beginning!

We are thrilled to announce the opening of our new store at STORE, and we are looking for enthusiastic applicants to join our team as a Sales Associate.

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner

Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products

Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience

Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program

Foster positive relationships with customers to encourage repeat business and long-term brand loyalty

Manage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damages in a timely manner

Organize products on shelves and in storage areas, following proper inventory procedures to maintain stock levels of all items

Conduct regular stock counts and assist in resolving inventory discrepancies or overstock situations

Ensure products are properly labelled, priced, and presented in accordance to store standards

Keep store clean, organized, and compliant with safety standards

Performs ad-hoc duties as assigned

Previous retail, sales, or customer service experience preferred

A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers

Excellent communication and interpersonal skills

Team-oriented with a friendly and energetic personality

Strong problem-solving abilities and able to adapt to customer needs

Ability to work in a fast-paced environment and multitask effectively

Basic math proficiency and ability to handle cash and transactions accurately

Ability to stand, walk, and lift up to 30 lbs for extended periods of time

Ability to bend, stoop, and reach for products on shelves or storage areas

Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature

Vacancy type: NEW

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.