Associate Site Merchandiser
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Key skills for this role
About the Role
Chalhoub Group seeks an Associate Site Merchandiser to manage online product categories, optimize product display, and coordinate with commercial and purchasing teams. The role requires 2-4 years of online merchandising experience and proficiency in Excel and CMS systems.
Key Skills for This Role
Responsibilities
- Manage/create/remove categories and collections on the website
- Ensure consistency of product SKUs and labels with ERP systems
- Liaise with the purchasing team for new launches
- Liaise with the commercial team for new brands listing
- Manage the launch of products, including content request from brands and stock request from purchasing team
- Ensure all promotions are active online (including discount promotions, GWP and PWP by country)
- Utilize sales and customer analytics to decide how products should be displayed online to maximize sales
- Guarantee optimum brand presentation in homepages, landing pages and product description
- Optimize product assortment by best sellers, unsung heroes and new launches
- Update filters and main menu navigation
- Update homepage banners and content to guide customers to promotions, newness, product recommendations and best sellers
- Optimize product pages including product imagery, monitoring reviews, cross sells/upsell and special offer banners
Requirements
- Approx 2 4 years of experience in online merchandising with an online retailer
- Proficiency in Microsoft Excel & experience with reporting tools e.g. Google Analytics
- Strong attention to detail to ensure product data integrity & website QC
- Ability to collaborate effectively with cross functional teams
- Good understanding and experience using CMS systems e.g. SFCC with ability to problem solve
- Understanding of website fundamentals
Full Job Posting
Product Management
- Manage/create/remove categories and collections on the website.
- Ensure consistency of product SKUs and labels with ERP systems.
- Liaise with the purchasing team for new launches (in line with all stores).
- Liaise with the commercial team for new brands listing.
- Manage the launch of products, including content request from brands and stock request from purchasing team.
- Ensure all promotions are active online (including; discount promotions, GWP and PWP by country).
Merchandising On Site
- Utilize sales and customer analytics to decide how products should be displayed online to maximize sales.
- Guarantee optimum brand presentation in homepages, landing pages and product description.
- Product assortment by best sellers, unsung heroes and new launches to optimize sales.
- Filters and main menu navigation update.
- Homepage banners and content update to guide customers to our current promotions, newness, product recommendations and best sellers.
- Optimizing product pages including; product imagery, monitoring reviews, cross sells/upsell and product page ‘special offer’ banners.
- Optimize the catalogue to increase conversion rates.
Stock Management
- Monitor stock levels to avoid out of stock issues during peak season.
Coordination
- Work with purchase coordinators to ensure products used in marketing campaigns are online in time, share product links and align with CRM for communications.
- Notify marketing/content team of new brand arrivals for photography so it’s ready to launch with Brand online.
- Communicate Brand updates and website changes with the team.
Reporting
- Analyze and report on best sellers by week, month, country, categories and Brands.
What You’ll Need To Succeed
- Approx 2 4years of experience in online merchandising with an online retailer.
- Analytical Skills Proficiency in Microsoft Excel & experience with reporting tools e.g. Google Analytics.
- Detail Oriented Strong attention to detail to ensure product data integrity & website QC.
- Communication Ability to collaborate effectively with cross functional teams, including buying, marketing, logistics & product.
- Technical Good understanding and experience using CMS systems e.g. SFCC with ability to problem solve. Understanding of website fundamentals.
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