Associate Director, Priority Banking (UAEN)
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Key skills for this role
About the Role
Standard Chartered seeks an Associate Director for Priority Banking to manage and develop relationships with high-profile clients, driving business growth and meeting strategic objectives.
Key Skills for This Role
Responsibilities
- Creation of strategic plans for revenue generation and business development while driving the Digital Agenda
- Generate new business to achieve defined targets in terms of number of customers, volumes and revenue
- Induction of all new customers brought in by Branches & Direct Sales team
- Creation of sales call plans to acquire large prospective customers through referrals
- Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
- Effectively meeting customer expectations and handling/reduction of customer complaints
- Lead through example and build the appropriate culture and values
- Ensure KYC/AML updates, proper zero error documentation
- Detect any suspicious transactions, Money laundering, forgeries etc.
- Obtain Security & Commodity Authority (SCA) license and complete CPD requirements
Requirements
- University Graduate
- Relevant experience in relationship management
- Experience in handling all Banking Customer Services & Investment Products
- Strong communication and negotiation skills
- Networking ability to manage interdepartmental deliverables
- Good understanding of the business environment in UAE with direct contacts with local HNI community
- Proficiency in Computers
- Good knowledge of banking practices and regulations
- Anti Money laundering, Sanctions/Compliance Training and Basic Banking Practice
Full Job Posting
Job Summary
- You'll be responsible for managing and developing relationships with high profile clients to drive business growth and meet the bank's strategic objectives.
- You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.
About Wealth and Retail Banking
- We service more than 13 million individuals and small businesses, with a focus on the affluent segment.
- We're a leading wealth manager in Asia, Africa and the Middle East.
- We're investing USD $1.5 billion in our Affluent banking business.
Responsibilities
- Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.
- Generate new business to achieve defined targets.
- Induction of all new customers brought in by Branches & Direct Sales team.
- Creation of sales call plans to acquire large prospective customers through referrals.
- Update & maintain all Sales MIS.
- Effectively meeting customer expectations and handling complaints.
- Lead through example and build appropriate culture and values.
- Ensure KYC/AML updates, proper zero error documentation.
- Detect any suspicious transactions, Money laundering, forgeries etc.
- Obtain SCA license and complete CPD requirements.
Qualifications
- University Graduate.
- Relevant experience in relationship management.
- Experience in handling all Banking Customer Services & Investment Products.
- Strong communication and negotiation skills.
- Networking ability to manage interdepartmental deliverables.
- Good understanding of the business environment in UAE with direct contacts with local HNI community.
- Proficiency in Computers.
- Good knowledge of banking practices and regulations.
- Anti Money laundering, Sanctions/Compliance Training and Basic Banking Practice.
About Standard Chartered
- We're an international bank, nimble enough to act, big enough for impact.
- Our purpose is to drive commerce and prosperity through our unique diversity.
What we offer
- Competitive salary and benefits.
- Core bank funding for retirement savings, medical and life insurance.
- Time off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days).
- Flexible working options.
- Proactive wellbeing support through Unmind.
- A continuous learning culture.
- Being part of an inclusive and values driven organisation.
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