Associate, Client Management
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Key skills for this role
About the Role
Standard Chartered seeks an Associate for Client Management to support risk management, governance, and reporting. Responsibilities include credit fulfilment, security documentation handling, and regulatory reporting.
Key Skills for This Role
Responsibilities
- Support regulatory and audit requests pertaining to Client Management teams areas of responsibility
- Perform relevant credit fulfilment activities including discharge of security documentation, monitoring of collateral values, monitoring of dated credit and security documents
- Ensure proper working of Key Control Self Assessment (KCSA) / Control Standard Test (CST) process
- Generation of relevant reports and requirements to meet audit and regulatory requests
- Discharge of custodial functions as per Group Standards
- Check and process lodgement / withdrawal in Collateral Management System (CMS)
- Maintain a record of temporary withdrawal security documentation
- Discharge of Key Holders Responsibilities as per Group Policies
- Preparation and submission of Regulatory report
- Manage Archival with Bank’s vendor
Requirements
- University Graduate
- Meticulous with a good eye for detail; able to work quickly and accurately
- A team player with good interpersonal skills
- Ability to work independently and cope with pressures from tight deadlines
- Good writing and presenting skills in English / Arabic
- Proficient in MS Office application
Full Job Posting
Job Summary
- Champion consistent application of Department Operating Instructions (DOIs) and standard work across Client Management teams.
- Supports and contribute to a consultative, collaborative, and risk based approach towards addressing identified risk issues.
- Support the development of a local culture of open and transparent engagement with auditors and regulators across Client Management teams.
- Enhance Client Management knowledge and embedding of risk management, governance, and reporting best practices.
- Facilitate a 'zero operational loss' and 'first time right' culture by servicing as a subject matter expert in areas of responsibility.
Key Responsibilities
- Support regulatory and audit requests pertaining to Client Management teams areas of responsibility.
- Maintain good working relationships with the various Business Units, Finance, Risk, Technology, and Operations community.
- Undertake ad hoc duties and when delegated by Line Manager and Country Head of Client Management teams.
- Perform relevant credit fulfilment activities including discharge of security documentation, monitoring of collateral values, monitoring of dated credit and security documents, etc.
- Ensure proper working of Key Control Self Assessment (KCSA) / Control Standard Test (CST) process.
- Lodge CST exceptions in Operational risk system.
- Ensure CST scores are maintained within thresholds.
- Preparation of ASTAR (Account Subject to Additional Review) report.
- Generation of relevant reports and requirements to meet audit and regulatory requests.
- Discharge of custodial functions as per Group Standards.
- Check and process lodgement / withdrawal in Collateral Management System (CMS).
- Ensure CMS reports are downloaded and actioned based on the laid down process.
Qualifications
- University Graduate.
- Meticulous with a good eye for detail; able to work quickly and accurately.
- A team player with good interpersonal skills.
- Ability to work independently and able to cope with pressures from tight deadlines.
- Good writing and presenting skills in English / Arabic.
- Proficient in MS Office application.
About Standard Chartered
- We're an international bank, nimble enough to act, big enough for impact.
- For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good.
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