Assistant Restaurant Manager - Sand & Koal

About the Role

Key Responsibilities

• Lead professional guest service, cleanliness, organization, setup, opening, and closing standards for the outlet.
• Train employees on the outlet concept, services, products, menus, service standards, and department procedures.
• Coordinate menu design and tastings with the Head Chef, Chef Sommelier, and Sommelier.
• Drive upselling, guest satisfaction, product quality, revenue, profit, and effective outlet cost control.
• Use the POS system, prepare outlet reports, analyze performance, and present findings in monthly meetings.
• Assist with budgets, inventory, operating supplies, equipment, spoilage, wastage, sales settlement, and outlet floats.
• Manage staffing, payroll control, flexible scheduling, and coordination with other Food and Beverage departments.
• Conduct pre-shift, staff, kitchen, and training meetings and support continuous team development.
• Handle guest enquiries and complaints, report incidents, assign responsibilities, and monitor employee performance.

Candidate Expectations

• At least two years of experience in the same role in a luxury property is required.
• International work experience in at least two of Asia, Europe, North America, or the Middle East is required.
• A bachelor's degree in Hotel Management is preferred.
• Resort experience and hotel or bar pre-opening or renovation experience are preferred.
• Self-confidence, conviction, integrity, and trustworthiness are expected.

Commitment to Colleagues

• Learning and development programmes are offered for different career stages.
• The MOstay programme provides complimentary nights and attractive room rates for colleagues and loved ones.
• Health, colleague wellness, and retirement programmes are offered according to role and service length.