Assistant Relationship Manager- Select Segment
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Key skills for this role
About the Role
RAKBANK is seeking an Assistant Relationship Manager for the Select Segment in Abu Dhabi to manage a portfolio of Business Banking liability clients, drive book growth, and cross-sell banking products.
Key Skills for This Role
Responsibilities
- Manage an assigned portfolio of Business Banking liability clients, acting as the primary point of contact for all banking needs
- Develop strong, long term client relationships by understanding client business models, cash flows, and financial requirements
- Ensure regular portfolio reviews, proactive client engagement, and timely resolution of client queries and issues
- Achieve assigned targets for CASA balances, term deposits, and NTB acquisition
- Identify and onboard new quality relationships within approved target segments and risk appetite
- Drive wallet share enhancement through systematic balance build up and retention initiatives
- Identify and execute cross sell opportunities across Cash Management Services, FX and Treasury products, Trade Finance solutions, and Digital Banking
- Ensure full adherence to CBUAE regulations, internal policies, AML/KYC standards, and compliance requirements
- Conduct periodic KYC reviews, remediation follow ups, and ensure portfolio hygiene
- Coordinate with internal teams to ensure seamless execution of client requests
Requirements
- Graduate degree in Business, Finance, or related discipline
- Experience in Business Banking / Commercial Banking (Liabilities preferred)
- Proven track record in portfolio management, book growth, and cross sell
- Strong knowledge of Business Banking liability products and Treasury basics
- Sound understanding of AML, KYC, and regulatory frameworks
- Excellent relationship management and negotiation skills
- Strong analytical and risk assessment capability
- High level of professionalism, integrity, and attention to detail
Full Job Posting
What You’ll Be Doing
- Portfolio Management & Client Relationship: Manage an assigned portfolio of Business Banking liability clients, acting as the primary point of contact for all banking needs.
- Develop strong, long term client relationships by understanding client business models, cash flows, and financial requirements.
- Ensure regular portfolio reviews, proactive client engagement, and timely resolution of client queries and issues.
- Book Growth & New Business Acquisition: Achieve assigned targets for CASA balances, term deposits, and NTB acquisition in line with the Bank’s business strategy.
- Identify and onboard new quality relationships within the approved target segments and risk appetite.
- Drive wallet share enhancement through systematic balance build up and retention initiatives.
- Cross Sell & Revenue Generation: Identify and execute cross sell opportunities across Cash Management Services (CMS), FX and Treasury products, Trade Finance solutions, Digital Banking and value added packages.
- Work closely with internal product, treasury, and operations teams to deliver tailored solutions to clients.
- Risk Management & Compliance: Ensure full adherence to CBUAE regulations, internal policies, AML/KYC standards, and compliance requirements.
- Conduct periodic KYC reviews, remediation follow ups, and ensure portfolio hygiene at all times.
- Identify early warning signals and proactively manage credit, operational, and conduct risks within the portfolio.
- Ensure all account activities, limit requests, pricing approvals, and documentation are audit and policy compliant.
What We’re Looking For
- Graduate degree in Business, Finance, or related discipline.
- Experience in Business Banking / Commercial Banking (Liabilities Preferred).
- Proven track record in portfolio management, book growth, and cross sell.
- Strong knowledge of Business Banking liability products and Treasury basics.
- Sound understanding of AML, KYC, and regulatory frameworks.
- Excellent relationship management and negotiation skills.
- Strong analytical and risk assessment capability.
- High level of professionalism, integrity, and attention to detail.
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